pawaPay incident

Performance degradation affecting Cameroon MTN services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 3, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2026, 06:49 PM UTC
Resolved
May 04, 2026, 12:01 AM UTC
Duration
5h 12m
Detected by Pingoru
May 03, 2026, 06:49 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. identified May 03, 2026, 06:49 PM UTC

    We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.

  2. monitoring May 03, 2026, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 12:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.