pawaPay incident
Performance degradation affecting South Sudan MTN services
Critical Vendor's status page →
Resolved after 15 hours 58 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on September 13, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Payout
Update timeline
- identified Sep 13, 2026, 05:48 AM UTC
We have identified instability in South Sudan MTN services. We have escalated this to the MMO for resolution.
- identified Sep 13, 2026, 07:06 AM UTC
We have identified instability in South Sudan MTN services. We have escalated this to the MMO for resolution.
- monitoring Sep 13, 2026, 09:06 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 13, 2026, 09:47 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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