pawaPay incident
Performance degradation affecting Ghana AirtelTigo services
Resolved after 15 hours 19 minutes, affecting AirtelTigo :: Web Deposit and AirtelTigo :: Payout, on September 11, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Sep 11, 2026, 06:09 AM UTC
We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
- monitoring Sep 11, 2026, 09:30 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Sep 11, 2026, 07:40 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our AirtelTigo Ghana deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Sep 11, 2026, 08:36 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Sep 11, 2026, 09:29 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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