Patients Know Best incident

Issue with the Patient dashboard

Resolved after 3 hours 53 minutes, affecting PKB Website and PKB Website (PKB Website — UK Production environment), on July 23, 2026.

investigating Jul 23, 2026, 03:36 AM UTC

There is an ongoing issue with the Patient dashboard on UK production. Users may see an error message and not all notifications will load. This is being investigated.

Started
Jul 23, 2026, 03:36 AM UTC
Resolved
Jul 23, 2026, 07:30 AM UTC
Duration
3h 53m
Detected by Pingoru
Jul 23, 2026, 03:36 AM UTC

Affected components

PKB WebsitePKB Website (PKB Website — UK Production environment)

Update timeline

  1. investigating Jul 23, 2026, 03:36 AM UTC

    There is an ongoing issue with the Patient dashboard on UK production. Users may see an error message and not all notifications will load. This is being investigated.

Your product runs on more than Patients Know Best

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →