Patients Know Best incident

Performance issues on UK QuestionnaireResponse endpoint

Minor Ongoing View vendor source →

Patients Know Best is currently experiencing a minor incident affecting PKB Website and PKB Website (UK Production environment), which began 1h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 10:38 AM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
May 14, 2026, 10:38 AM UTC

Affected components

PKB WebsitePKB Website (UK Production environment)

Update timeline

  1. investigating May 14, 2026, 10:38 AM UTC

    We are currently experiencing an issue with performance on our QuestionnaireResponse endpoint and users may experience issues with advanced questionnaires. Our team is working to resolve this as a priority and we will provide a further update when this is complete. We apologise for any inconvenience this may cause. If you require any support during this time, please contact our team at [email protected].