Is parcelLab down?
Last checked 5m ago3 active incidents: Patch cycle of legacy SFTP server at `upload-alt.parcellab.…, Legacy portal migration · +1 more
parcelLab is reporting degraded performance right now (last checked 5m ago). Services are up but slower or partially failing.
Real-time parcelLab status, recent outages, and incident history — pulled directly from parcelLab's official status page at https://status.parcellab.com every 5 minutes. Pingoru tracks 18 parcelLab services and has captured 7 incidents in the last 90 days (99.57% uptime). Get email, Slack, Discord, or webhook alerts the moment parcelLab reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- parcelLab AppReportingConfigurations
Timeline · 1 update
- investigating · Jul 25, 2025, 01:23 PM UTC
During this period, users who were not already logged in may have experienced difficulty accessing their accounts. The issue has been fully resolved. If you are still experiencing login problems, please clear your browser cache and try logging in again.
Latest: During this period, users who were not already logged in may have experienced difficulty accessing their accounts. The issue has been fully resolved. If you are still experiencing …
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Recent outages & incidents
Past 90 days- Product-API Backend Services
Timeline · 1 update
- resolved · May 06, 2026, 06:59 AM UTC
Across that broad main span: 1,609 5xx responses over 163,466 requests, ~0.98% overall. Root cause: denic (.de registry) name resolution failure https://blog.denic.de/en/denic-reports-resolved-dnssec-disruption-affecting-de-domains/
Latest: Across that broad main span: 1,609 5xx responses over 163,466 requests, ~0.98% overall. Root cause: denic (.de registry) name resolution failure https://blog.denic.de/en/denic-repo…
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- Product-API Backend Services
Timeline · 1 update
- resolved · Apr 15, 2026, 03:46 PM UTC
The return registration and order submission API were affected by a credential de-sync issue, for about 3 minutes and not operational in this timeframe.
Latest: The return registration and order submission API were affected by a credential de-sync issue, for about 3 minutes and not operational in this timeframe.
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See the full parcelLab outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse parcelLab outage history →Or sign up free to get alerts when parcelLab breaks · 10 free monitors · No credit card
- Intermittent elevated Product API error rate from 2026-05-05 22:10 UTC to 2026-05-05 23:30 UTC ResolvedStarted May 05, 2026, 08:10 PM UTC · Resolved May 06, 2026, 06:59 AM UTC · 10h 49m
- Started Apr 15, 2026, 03:35 PM UTC · Resolved Apr 15, 2026, 03:46 PM UTC · 11m