Is parcelLab down?

Last checked 5m ago
Current status
parcelLab has degraded performance

3 active incidents: Patch cycle of legacy SFTP server at `upload-alt.parcellab.…, Legacy portal migration · +1 more

Official status page: https://status.parcellab.com · Polled every 5 minutes · 18 components tracked

parcelLab is reporting degraded performance right now (last checked 5m ago). Services are up but slower or partially failing.

Real-time parcelLab status, recent outages, and incident history — pulled directly from parcelLab's official status page at https://status.parcellab.com every 5 minutes. Pingoru tracks 18 parcelLab services and has captured 7 incidents in the last 90 days (99.57% uptime). Get email, Slack, Discord, or webhook alerts the moment parcelLab reports a new incident — free for 5 monitors, no credit card.

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parcelLab uptime 99.57% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 323d 11h
    Started Jul 25, 2025, 09:39 AM UTC
    parcelLab AppReportingConfigurations
    Timeline · 1 update
    • investigating · Jul 25, 2025, 01:23 PM UTC

      During this period, users who were not already logged in may have experienced difficulty accessing their accounts. The issue has been fully resolved. If you are still experiencing login problems, please clear your browser cache and try logging in again.

    Latest: During this period, users who were not already logged in may have experienced difficulty accessing their accounts. The issue has been fully resolved. If you are still experiencing …

Recent outages & incidents

Past 90 days
  1. Resolved 10h 49m
    Started May 05, 2026, 08:10 PM UTC · Resolved May 06, 2026, 06:59 AM UTC
    Product-API Backend Services
    Timeline · 1 update
    • resolved · May 06, 2026, 06:59 AM UTC

      Across that broad main span: 1,609 5xx responses over 163,466 requests, ~0.98% overall. Root cause: denic (.de registry) name resolution failure https://blog.denic.de/en/denic-reports-resolved-dnssec-disruption-affecting-de-domains/

    Latest: Across that broad main span: 1,609 5xx responses over 163,466 requests, ~0.98% overall. Root cause: denic (.de registry) name resolution failure https://blog.denic.de/en/denic-repo…

  2. Resolved 11m
    Started Apr 15, 2026, 03:35 PM UTC · Resolved Apr 15, 2026, 03:46 PM UTC
    Product-API Backend Services
    Timeline · 1 update
    • resolved · Apr 15, 2026, 03:46 PM UTC

      The return registration and order submission API were affected by a credential de-sync issue, for about 3 minutes and not operational in this timeframe.

    Latest: The return registration and order submission API were affected by a credential de-sync issue, for about 3 minutes and not operational in this timeframe.

See the full parcelLab outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse parcelLab outage history →

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Outage history

Past 90 days · 2 incidents View full outage history →