parcelLab incident

Service Product-API Backend Services seems to be down

Minor Resolved View vendor source →

parcelLab experienced a minor incident on September 18, 2026 affecting Product-API Backend Services, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 09:10 AM UTC
Resolved
Sep 18, 2026, 09:12 AM UTC
Duration
2m
Detected by Pingoru
Sep 18, 2026, 09:10 AM UTC

Affected components

Product-API Backend Services

Update timeline

  1. investigating Sep 18, 2026, 09:10 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Sep 18, 2026, 09:12 AM UTC

    Service is back up.