parcelLab incident

Service Product-API Backend Services seems to be down

Resolved after 14 minutes, affecting Product-API Backend Services, on September 18, 2026.

investigating Sep 18, 2026, 09:18 AM UTC

According to our monitoring system this service has become unresponsive, we’re investigating.

Started
Sep 18, 2026, 09:18 AM UTC
Resolved
Sep 18, 2026, 09:32 AM UTC
Duration
14m
Detected by Pingoru
Sep 18, 2026, 09:18 AM UTC

Affected components

Product-API Backend Services

Update timeline

  1. investigating Sep 18, 2026, 09:18 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Sep 18, 2026, 09:32 AM UTC

    Service is back up.

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