Orum incident

Outreach API Errors

Minor Resolved View vendor source →
Started
Apr 07, 2026, 02:22 PM UTC
Resolved
Apr 07, 2026, 03:02 PM UTC
Duration
39m
Detected by Pingoru
Apr 07, 2026, 02:22 PM UTC

Update timeline

  1. identified Apr 07, 2026, 02:22 PM UTC

    Investigating an issue with Outreach API errors

  2. identified Apr 07, 2026, 02:25 PM UTC

    Identified - This appears to be related to intermittent errors returned by the Outreach API.

  3. monitoring Apr 07, 2026, 02:34 PM UTC

    The errors seem to be coming from challenges on the Outreach side. We are closely monitoring their API's performance and have escalated this concern to the Outreach technical team.

  4. resolved Apr 07, 2026, 03:02 PM UTC

    The errors previously identified from the Outreach API side have subsided and the integration is once again performing as expected. You may resume normal activity.

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