Resolved after 1 hour, on October 26, 2021.
Ordergroove is committed to providing our partners with the most reliable network environment possible for all of our services. In an effort to improve scalability, reliability, and security, we will be moving our SFTP server to a new strategic data center on the following schedule. The SFTP server and our Product Feed process will be stopped for 1 hour from 10.30 PM ET to 11.30 PM ET and our SFTP IPs will be updated. Changes may be required for some enterprise merchants, please reach out to your Account Manager for more information.
Update timeline
- resolved Oct 28, 2021, 01:38 PM UTC
Ordergroove is committed to providing our partners with the most reliable network environment possible for all of our services. In an effort to improve scalability, reliability, and security, we will be moving our SFTP server to a new strategic data center on the following schedule. The SFTP server and our Product Feed process will be stopped for 1 hour from 10.30 PM ET to 11.30 PM ET and our SFTP IPs will be updated. Changes may be required for some enterprise merchants, please reach out to your Account Manager for more information.
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