Resolved after 1 hour 17 minutes, affecting Analytics & Reporting, on April 12, 2024.
We are pleased to inform you that the incident affecting the loading of analytics data has been successfully resolved. Analytics services are now operating as expected for all merchants. Users who are currently logged in to the Ordergroove Dashboard may need to log out and then log back in to ensure visibility of the analytics data. Should you encounter any further issues or have any questions, please do not hesitate to reach out to our support team ([email protected])
Affected components
Update timeline
- investigating Apr 12, 2024, 04:26 PM UTC
We are currently experiencing an issue impacting the loading of analytics data for some users on our Dashboard. Our team is taking immediate steps to restore normal functionality. We will provide further updates as soon as the issue is fully addressed.
- resolved Apr 12, 2024, 05:43 PM UTC
We are pleased to inform you that the incident affecting the loading of analytics data has been successfully resolved. Analytics services are now operating as expected for all merchants. Users who are currently logged in to the Ordergroove Dashboard may need to log out and then log back in to ensure visibility of the analytics data. Should you encounter any further issues or have any questions, please do not hesitate to reach out to our support team ([email protected])
Your product runs on more than Ordergroove
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services