Ordergroove incident

Analytics page not loading on Ordergroove Dashboard

Ordergroove experienced a minor incident on August 27, 2026 affecting Analytics & Reporting, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started: Aug 27, 2026, 06:27 PM UTC
Resolved: Aug 28, 2026, 12:45 AM UTC
Duration: 6h 18m
Detected by Pingoru: Aug 27, 2026, 06:27 PM UTC

Affected components

Analytics & Reporting

Update timeline

investigating Aug 27, 2026, 06:27 PM UTC

We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
resolved Aug 28, 2026, 12:45 AM UTC

A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your patience.