Orbus Software incident

OrbusInfinity Service Outage - Europe

Ongoing since 02:57 PM UTC, affecting OrbusInfinity.

investigating Oct 27, 2026, 03:58 PM UTC

We are continuing to investigate the issue affecting OrbusInfinity in the Europe region. We have observed an interruption to data flow for this region. Current evidence points to an issue with the underlying cloud infrastructure in this region. Although the root cause has not yet been confirmed, we have escalated the issue to our cloud service provider and are working with them towards resolution. Further updates will follow. Affected Regions: - Europe Affected Components: - OrbusInfinity

Started
Oct 27, 2026, 02:57 PM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
Oct 27, 2026, 02:57 PM UTC

Affected components

OrbusInfinity

Update timeline

  1. investigating Oct 27, 2026, 02:57 PM UTC

    We are investigating reports that the OrbusInfinity web portal is not loading for users in the Europe region. Our teams are working to identify the cause. Further updates will follow. Affected Regions: - Europe Affected Components: - OrbusInfinity

  2. investigating Oct 27, 2026, 03:58 PM UTC

    We are continuing to investigate the issue affecting OrbusInfinity in the Europe region. We have observed an interruption to data flow for this region. Current evidence points to an issue with the underlying cloud infrastructure in this region. Although the root cause has not yet been confirmed, we have escalated the issue to our cloud service provider and are working with them towards resolution. Further updates will follow. Affected Regions: - Europe Affected Components: - OrbusInfinity

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