Orbus Software incident
Flow Inaccessible - OrbusInfinity UK , Europe and Australia
Resolved after 9 hours 28 minutes, affecting OrbusInfinity and OrbusInfinity and 1 more, on October 6, 2026.
Resolved - We have completed our monitoring period and are satisfied that the incident has been fully resolved. The in-app Flow menu flyout is operating normally across all affected regions. A full post-incident report will be published in due course.
Affected components
Update timeline
- investigating Oct 06, 2026, 06:35 AM UTC
We are currently investigating an issue affecting Flow in the OrbusInfinity UK, Europe, and Australia regional nodes. Users in these regions may be unable to access the Flow menu at this time. We are actively investigating the cause and will provide a further update as soon as possible. Affected Regions: - UK - Europe - Australia
- identified Oct 06, 2026, 06:49 AM UTC
We have identified the cause of this incident and a fix is currently being deployed to all impacted regions. We will provide a further update once the fix has been confirmed and service has been restored.
- monitoring Oct 06, 2026, 07:34 AM UTC
Flow access has been restored across all affected regions and is operating normally. We will monitor for a period prior to closing the incident.
- resolved Oct 06, 2026, 04:03 PM UTC
Resolved - We have completed our monitoring period and are satisfied that the incident has been fully resolved. The in-app Flow menu flyout is operating normally across all affected regions. A full post-incident report will be published in due course.
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