Opti9 incident

Veeam Cloud Connect - Job Failures (LON/London)

Resolved after 7 hours 9 minutes, affecting Veeam Cloud Connect Backup - pub1-lon-cgb and Veeam Cloud Connect Backup - pub2-lon-cgb and 1 more, on February 20, 2026.

resolved Feb 20, 2026, 09:50 PM UTC

The service issue in the London region has been resolved. You may need to manually retry any failed backup or replication jobs that were impacted by this incident

Started
Feb 20, 2026, 02:40 PM UTC
Resolved
Feb 20, 2026, 09:50 PM UTC
Duration
7h 9m
Detected by Pingoru
Feb 20, 2026, 02:40 PM UTC

Affected components

Veeam Cloud Connect Backup - pub1-lon-cgbVeeam Cloud Connect Backup - pub2-lon-cgbVeeam Cloud Connect Replication - pub1-lon-cgr

Update timeline

  1. identified Feb 20, 2026, 02:40 PM UTC

    We are currently experiencing job failures with Veeam Backup and Replication jobs targeting this region. Our team is investigating the issue and are working toward resolution as soon as possible.

  2. monitoring Feb 20, 2026, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 09:50 PM UTC

    The service issue in the London region has been resolved. You may need to manually retry any failed backup or replication jobs that were impacted by this incident

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