Is Opti9 down?

Last checked 8m ago
Current status
Opti9 is having a partial outage

Active incident: Technical Support Inbound Queue Issues

Opti9 is reporting a partial outage right now (last checked 8m ago). Some components are affected; others remain operational.

Real-time Opti9 status, recent outages, and incident history: pulled directly from Opti9's official status page at status.opti9tech.com every 5 minutes. Pingoru tracks 139 Opti9 services and has captured 60 incidents in the last 90 days (98.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Opti9 reports a new incident, free for 3 monitors, no credit card.

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Opti9 uptime 98.74% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 13h
    Started Oct 19, 2026, 05:46 PM UTC
    Technical Support Phone Services
    Timeline · 2 updates
    • identified · Oct 19, 2026, 05:46 PM UTC

      We are currently experiencing an issue affecting our primary Technical Support inbound phone lines. Our team has identified the issue, escalated it with the appropriate providers, and is actively working toward resolution. While we work to restore normal service, please use one of the following alternative contact methods: Canadian Clients: 1-613-651-1363 U.S. Clients: 1-531-201-1754 Email Support: [email protected] We apologize for any inconvenience this may cause and appreciate your patience while we work to restore service. We will provide an additional update as soon as more information becomes available.

    • identified · Oct 20, 2026, 08:59 PM UTC

      Our teams and vendor continue to actively investigate and work toward resolution of the issue affecting our primary inbound Technical Support phone lines. While service has not yet been restored, outbound calling remains available and our support staff can continue to contact clients directly regarding existing tickets and support requests. Customers can continue to reach Technical Support using the alternative contact methods below: • Canada: 1-613-651-1363 • United States: 1-531-201-1754 • Email: [email protected] We apologize for the continued disruption and appreciate your understanding while our teams work to restore normal service.

    Latest: Our teams and vendor continue to actively investigate and work toward resolution of the issue affecting our primary inbound Technical Support phone lines. While service has not yet…

Recent outages & incidents

Past 90 days
  1. Resolved 5h 16m
    Started Oct 20, 2026, 03:40 PM UTC · Resolved Oct 20, 2026, 08:57 PM UTC
    Veeam Cloud Connect - yow03-b
    Timeline · 3 updates
    • investigating · Oct 20, 2026, 03:40 PM UTC

      Veeam Cloud Connect services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

    • monitoring · Oct 20, 2026, 05:10 PM UTC

      The issue impacting Veeam Cloud Connect services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.

    • resolved · Oct 20, 2026, 08:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 3h
    Started Oct 06, 2026, 04:07 PM UTC · Resolved Oct 07, 2026, 07:24 PM UTC
    Veeam Cloud Connect Backup - hostedbizz-west2Veeam Cloud Connect Replication - hostedbizz-west2
    Timeline · 4 updates
    • investigating · Oct 06, 2026, 04:07 PM UTC

      We are currently experiencing intermittent backup and replication job failures with Veeam Backup and Replication jobs. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

    • investigating · Oct 06, 2026, 05:27 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 06, 2026, 06:28 PM UTC

      The issue impacting Veeam Cloud Connect services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.

    • resolved · Oct 07, 2026, 07:24 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 5m
    Started Oct 05, 2026, 03:00 PM UTC · Resolved Oct 05, 2026, 04:06 PM UTC
    Veeam Backup for Microsoft 365 - yow03-m
    Timeline · 2 updates
    • investigating · Oct 05, 2026, 03:00 PM UTC

      Veeam Backup for Microsoft 365 services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

    • resolved · Oct 05, 2026, 04:06 PM UTC

      The issue impacting Veeam Backup for Microsoft 365 services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.

    Latest: The issue impacting Veeam Backup for Microsoft 365 services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environm…

  4. Resolved 15h 25m
    Started Oct 01, 2026, 09:16 PM UTC · Resolved Oct 02, 2026, 12:41 PM UTC
    Veeam Cloud Connect Backup - yyc01-bVeeam Cloud Connect Replication - yyc01-b
    Timeline · 3 updates
    • investigating · Oct 01, 2026, 09:16 PM UTC

      Veeam Cloud Connect services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

    • monitoring · Oct 01, 2026, 09:34 PM UTC

      The issue impacting Veeam Cloud Connect services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.

    • resolved · Oct 02, 2026, 12:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 3h 24m
    Started Oct 01, 2026, 06:32 PM UTC · Resolved Oct 01, 2026, 09:57 PM UTC
    Veeam Service Provider Console - console
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 06:32 PM UTC

      Veeam Service Provider Console in this region is currently impacted by an outage and is unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

    • resolved · Oct 01, 2026, 09:57 PM UTC

      The issue impacting Veeam Service Provider Console has been resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.

    Latest: The issue impacting Veeam Service Provider Console has been resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any furthe…

See the full Opti9 outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Opti9 outage history →

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Outage history

Past 90 days · 17 incidents View full outage history →