Opti9 incident

Veeam Cloud Connect - Service Outage - YOW03/Ottawa

Opti9 experienced a critical incident on October 20, 2026 affecting Veeam Cloud Connect - yow03-b, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started: Oct 20, 2026, 03:40 PM UTC
Resolved: Oct 20, 2026, 08:57 PM UTC
Duration: 5h 16m
Detected by Pingoru: Oct 20, 2026, 03:40 PM UTC

Affected components

Veeam Cloud Connect - yow03-b

Update timeline

investigating Oct 20, 2026, 03:40 PM UTC

Veeam Cloud Connect services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.
monitoring Oct 20, 2026, 05:10 PM UTC

The issue impacting Veeam Cloud Connect services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.
resolved Oct 20, 2026, 08:57 PM UTC

This incident has been resolved.