Opti9 incident
Veeam Cloud Connect - Partial Outage - YYC/Calgary
Opti9 experienced a major incident on October 6, 2026 affecting Veeam Cloud Connect Backup - hostedbizz-west2 and Veeam Cloud Connect Replication - hostedbizz-west2, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2026, 04:07 PM UTC
We are currently experiencing intermittent backup and replication job failures with Veeam Backup and Replication jobs. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.
- investigating Oct 06, 2026, 05:27 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 06, 2026, 06:28 PM UTC
The issue impacting Veeam Cloud Connect services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.
- resolved Oct 07, 2026, 07:24 PM UTC
This incident has been resolved.