Opti9 incident

Veeam Cloud Connect - Service Outage - YYC/Calgary

Critical Resolved View vendor source →

Opti9 experienced a critical incident on October 1, 2026 affecting Veeam Cloud Connect Backup - yyc01-b and Veeam Cloud Connect Replication - yyc01-b, lasting 15h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 09:16 PM UTC
Resolved
Oct 02, 2026, 12:41 PM UTC
Duration
15h 25m
Detected by Pingoru
Oct 01, 2026, 09:16 PM UTC

Affected components

Veeam Cloud Connect Backup - yyc01-bVeeam Cloud Connect Replication - yyc01-b

Update timeline

  1. investigating Oct 01, 2026, 09:16 PM UTC

    Veeam Cloud Connect services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

  2. monitoring Oct 01, 2026, 09:34 PM UTC

    The issue impacting Veeam Cloud Connect services has been resolved, and services are currently operating normally. Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved. We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.

  3. resolved Oct 02, 2026, 12:41 PM UTC

    This incident has been resolved.