Opti9 incident

Veeam Backup for Microsoft 365 - Degraded Performance - YOW04/Ottawa

Opti9 is currently experiencing a minor incident affecting Veeam Backup for Microsoft 365 - yow04-m, which began 41d ago. The vendor's full update timeline is below.

Started
Sep 10, 2026, 06:06 PM UTC
Resolved
Ongoing
Duration
● 40d 17h
Detected by Pingoru
Sep 10, 2026, 06:06 PM UTC

Affected components

Veeam Backup for Microsoft 365 - yow04-m

Update timeline

  1. identified Sep 10, 2026, 06:06 PM UTC

    We have identified issues within a number of Veeam Backup for Microsoft 365 cache databases which can result in active database connections being terminated and temporary service interruptions. Customers may experience intermittent performance degradation, delays when accessing backup data, or temporary connection failures. Our engineering team is actively remediating the affected databases and working to restore full service stability.