OpenVPN Outage History

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OpenVPN had 42 outages in the last 2 years totaling 2718h 3m of downtime — averaging 1.7 incidents per month.

There were 42 OpenVPN outages since June 19, 2024 totaling 2718h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.openvpn.com

Minor June 4, 2026

Investigating problems reported on Finland CloudConnexa Region

Detected by Pingoru
Jun 04, 2026, 03:42 PM UTC
Resolved
Jun 05, 2026, 03:38 PM UTC
Duration
23h 56m
Affected: CloudConnexa - Region Heisinki, Finland
Timeline · 4 updates
  1. investigating Jun 04, 2026, 03:42 PM UTC

    We are investigating reports about issues in the Helsinki, Finland CloudConnexa Region.

  2. identified Jun 04, 2026, 07:45 PM UTC

    This issue has been identified as an upstream provider issue. We are actively working with our providers to restore normal service.

  3. monitoring Jun 05, 2026, 07:46 AM UTC

    A fix to the problem was deployed and results are being monitored.

  4. resolved Jun 05, 2026, 03:38 PM UTC

    The CloudConnexa Region Finland is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor May 19, 2026

Investigating problems reported on the Johannesburg CloudConnexa Region

Detected by Pingoru
May 19, 2026, 10:00 AM UTC
Resolved
May 19, 2026, 01:17 PM UTC
Duration
3h 16m
Affected: CloudConnexa - Region Johannesburg, South Africa
Timeline · 3 updates
  1. investigating May 19, 2026, 10:00 AM UTC

    We are investigating reports about issues in the CloudConnexa Region, Johannesburg.

  2. monitoring May 19, 2026, 11:54 AM UTC

    A fix to the problem was deployed and results are being monitored.

  3. resolved May 19, 2026, 01:17 PM UTC

    The CloudConnexa Region, Johannesburg, is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor April 19, 2026

False Status Display in CloudConnexa Portal

Detected by Pingoru
Apr 19, 2026, 03:43 AM UTC
Resolved
Apr 19, 2026, 04:42 AM UTC
Duration
59m
Affected: Status
Timeline · 4 updates
  1. investigating Apr 19, 2026, 05:28 AM UTC

    We are investigating alerts related to errors in the service that controls visualization of connection statuses for CloudConnexa.

  2. identified Apr 19, 2026, 05:30 AM UTC

    The issue has been identified and isolated to the CloudConnexa Status page and email notifications about connector statuses. This does not impact user or connector connectivity. All "Connector Status was changed" emails were false positives.

  3. monitoring Apr 19, 2026, 05:31 AM UTC

    A fix has been deployed to address the issue affecting the CloudConnexa Status page and email notifications about connector statuses. We are monitoring the situation to ensure service stability and confirm full resolution.

  4. resolved Apr 19, 2026, 05:33 AM UTC

    The issue affecting the CloudConnexa Status page and email notifications about connector statuses has been resolved. If you continue to experience any issues, please contact Support. Thank you for your patience.

Read the full incident report →

Minor April 15, 2026

Investigating problems reported on CloudConnexa Sydney Region

Detected by Pingoru
Apr 15, 2026, 05:32 PM UTC
Resolved
Apr 16, 2026, 08:30 AM UTC
Duration
14h 57m
Affected: CloudConnexa - Region Sydney, Australia
Timeline · 2 updates
  1. investigating Apr 15, 2026, 05:32 PM UTC

    We are investigating reports about issues in the Sydney, Australia CloudConnexa region.

  2. resolved Apr 16, 2026, 08:30 AM UTC

    The CloudConnexa Region Sydney is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor April 1, 2026

Investigating problems reported on CloudConnexa Amsterdam Region IPsec

Detected by Pingoru
Apr 01, 2026, 09:09 AM UTC
Resolved
Apr 02, 2026, 01:20 PM UTC
Duration
1d 4h
Affected: CloudConnexa - Region Amsterdam, Netherlands
Timeline · 3 updates
  1. investigating Apr 01, 2026, 09:09 AM UTC

    We are investigating reports about issues in the Amsterdam Region IPsec.

  2. monitoring Apr 01, 2026, 07:45 PM UTC

    A solution to the problem has been implemented, and we are currently monitoring the results.

  3. resolved Apr 02, 2026, 01:20 PM UTC

    The CloudConnexa Amsterdam Region for IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor March 21, 2026

Investigating problems reported on slowness within the tunnel

Detected by Pingoru
Mar 21, 2026, 01:16 PM UTC
Resolved
Mar 22, 2026, 01:54 PM UTC
Duration
1d
Affected: Cyber Shield Traffic FilteringCloudConnexa - Region Frankfurt, GermanyCloudConnexa - Region Zurich, SwitzerlandCloudConnexa - Region London, United KingdomCloudConnexa - Region Johannesburg, South Africa
Timeline · 4 updates
  1. investigating Mar 22, 2026, 11:52 AM UTC

    We are investigating reports about slowness within the tunnel

  2. identified Mar 22, 2026, 12:12 PM UTC

    We identified that the issue is related to CloudConnexa Cyber Shield Traffic Filtering. We have found a solution and are working to deploy it as soon as possible.

  3. monitoring Mar 22, 2026, 12:30 PM UTC

    A fix to the problem was deployed and results are being monitored.

  4. resolved Mar 22, 2026, 01:54 PM UTC

    This issue, related to the problems reported on slowness within the tunnel, has now been resolved. If you continue to experience any issues, please reach out to Support. Thank you for your patience.

Read the full incident report →

Minor December 19, 2025

Investigating problems reported on User Authentication

Detected by Pingoru
Dec 19, 2025, 10:28 AM UTC
Resolved
Dec 19, 2025, 12:25 PM UTC
Duration
1h 56m
Affected: CloudConnexa SSO
Timeline · 4 updates
  1. investigating Dec 19, 2025, 10:28 AM UTC

    We are investigating reports about issues in User Authentication connecting through CloudConnexa.

  2. identified Dec 19, 2025, 11:08 AM UTC

    The issue has been identified and is isolated to the Import Profile via URL functionality in OpenVPN Connect. This is impacting user authentication when connecting through CloudConnexa. Other connection methods are not affected. We are currently working on a resolution and will provide further updates as progress is made.

  3. monitoring Dec 19, 2025, 11:15 AM UTC

    A solution has been deployed to address the issue affecting user authentication when connecting through CloudConnexa via the Import Profile via URL functionality in OpenVPN Connect. We are currently monitoring the situation to ensure service stability and confirm that the issue is fully resolved.

  4. resolved Dec 19, 2025, 12:25 PM UTC

    This issue related to the Import Profile via URL functionality in OpenVPN Connect when connecting through CloudConnexa has now been resolved. If you continue to experience any issues, please reach out to Support. Thank you for your patience.

Read the full incident report →

Minor December 12, 2025

Investigating problems reported on São Paulo CloudConnexa Region

Detected by Pingoru
Dec 12, 2025, 08:17 PM UTC
Resolved
Dec 16, 2025, 03:26 PM UTC
Duration
3d 19h
Affected: CloudConnexa - Region São Paulo, Brazil
Timeline · 2 updates
  1. investigating Dec 12, 2025, 08:17 PM UTC

    We are investigating reports about issues in the São Paulo CloudConnexa Region.

  2. resolved Dec 16, 2025, 03:26 PM UTC

    São Paulo CloudConnexa Region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor November 27, 2025

Investigating problems reported on CloudConnexa Importing Profile

Detected by Pingoru
Nov 27, 2025, 04:12 AM UTC
Resolved
Nov 27, 2025, 03:53 PM UTC
Duration
11h 41m
Affected: CloudConnexa SSO
Timeline · 3 updates
  1. investigating Nov 27, 2025, 04:12 AM UTC

    We are investigating reports about issues of importing new User Profile.

  2. monitoring Nov 27, 2025, 05:41 AM UTC

    A fix to the problem was deployed and results are being monitored.

  3. resolved Nov 27, 2025, 03:53 PM UTC

    CloudConnexa Importing Profile is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor November 26, 2025

OpenVPN portals, including SSO, are experiencing availability problems

Detected by Pingoru
Nov 26, 2025, 09:58 PM UTC
Resolved
Nov 26, 2025, 11:39 PM UTC
Duration
1h 41m
Affected: Access Server Billing PortalStatusUser ManagementNetwork ManagementCloudConnexa Subscription and Billing ManagementHost ManagementAccess Server Fixed License Purchase PortalAccess Groups ManagementCyber Shield Domain FilteringCyber Shield Traffic FilteringOpenVPN Support PortalAccess VisibilityAudit LogLog StreamingDNS LogCloudConnexa SSO
Timeline · 2 updates
  1. identified Nov 26, 2025, 09:58 PM UTC

    Customers might encounter availability problems on portals like SSO (authentication), CloudConnexa UI, and Access Server Portal.

  2. resolved Nov 26, 2025, 11:39 PM UTC

    The portals are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor November 25, 2025

Investigating problems reported on IPsec Connector (HA/Redundant Setup)

Detected by Pingoru
Nov 25, 2025, 03:13 PM UTC
Resolved
Jan 27, 2026, 12:08 PM UTC
Duration
62d 20h
Affected: Network Management
Timeline · 4 updates
  1. investigating Nov 25, 2025, 03:13 PM UTC

    Investigating Reported Issues of IPsec Connectors (HA/Redundant Setup)

  2. investigating Dec 02, 2025, 10:11 PM UTC

    Investigating: Potential Root Cause is identified, validating a permanent solution. Temporary solution: Suspend one of the IPsec Connectors to stabilize connectivity.

  3. monitoring Jan 26, 2026, 09:14 AM UTC

    A fix to the problem was deployed and results are being monitored.

  4. resolved Jan 27, 2026, 12:08 PM UTC

    IPsec Connector (HA/Redundant Setup) case is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor November 21, 2025

Investigating problems reported on the Singapore CloudConnexa Region

Detected by Pingoru
Nov 21, 2025, 12:04 PM UTC
Resolved
Nov 21, 2025, 04:53 PM UTC
Duration
4h 49m
Affected: CloudConnexa - Region Singapore , Singapore
Timeline · 2 updates
  1. investigating Nov 21, 2025, 12:04 PM UTC

    We are investigating reports about issues in the CloudConnexa Region, Singapore.

  2. resolved Nov 21, 2025, 04:53 PM UTC

    The CloudConnexa Region, Singapore, is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor November 18, 2025

Investigating problems reported on accessing CloudConnexa Portal

Detected by Pingoru
Nov 18, 2025, 12:06 PM UTC
Resolved
Nov 18, 2025, 06:01 PM UTC
Duration
5h 55m
Affected: Access Server Billing PortalStatusUser ManagementNetwork ManagementCloudConnexa Subscription and Billing ManagementHost ManagementAccess Server Fixed License Purchase PortalAccess Groups ManagementAccess Server Software Repository (SW Update)Cyber Shield Domain FilteringAccess Server Subscription LicensingOpenVPN.net WebsiteCyber Shield Traffic FilteringOpenVPN Access Server AWS Tiered LicensingOpenVPN Support PortalAccess VisibilityAudit LogLog StreamingDNS LogCloudConnexa SSOCloudConnexa API
Timeline · 4 updates
  1. investigating Nov 18, 2025, 12:06 PM UTC

    We are investigating reports about issues in accessing CloudConnexa Portal

  2. investigating Nov 18, 2025, 12:17 PM UTC

    We are currently experiencing problems related to a CloudFlare global outage. We are investigating the problem.

  3. monitoring Nov 18, 2025, 02:51 PM UTC

    A fix to the problem was deployed and results are being monitored.

  4. resolved Nov 18, 2025, 06:01 PM UTC

    The CloudConnexa portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Notice October 24, 2025

Investigating problems reported on the Toronto CloudConnexa Region

Detected by Pingoru
Oct 24, 2025, 02:06 PM UTC
Resolved
Oct 27, 2025, 08:02 PM UTC
Duration
3d 5h
Affected: CloudConnexa - Region Toronto, Canada
Timeline · 3 updates
  1. investigating Oct 24, 2025, 03:52 PM UTC

    We are investigating reports about issues in CloudConnexa Region Toronto, Canada

  2. investigating Oct 24, 2025, 04:18 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 27, 2025, 08:02 PM UTC

    The CloudConnexa Region, Toronto, Canada, is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor October 3, 2025

We are aware of international fiber issues that may be affecting some of our services. Our team is actively investigating, and we will provide further updates as soon as more information becomes available.

Detected by Pingoru
Oct 03, 2025, 01:17 AM UTC
Resolved
Oct 03, 2025, 08:03 AM UTC
Duration
6h 45m
Affected: CloudConnexa - Region Ashburn, Virginia, USAAccess Server Billing PortalStatusCloudConnexa - Region Atlanta, Georgia, USAUser ManagementCloudConnexa - Region Boston, Massachusetts, USANetwork ManagementCloudConnexa Subscription and Billing ManagementCloudConnexa - Region Chicago, Illinois, USAHost ManagementAccess Server Fixed License Purchase PortalCloudConnexa - Region Columbus, Ohio, USAAccess Groups ManagementAccess Server Software Repository (SW Update)CloudConnexa - Region Dallas, Texas, USACyber Shield Domain FilteringAccess Server Subscription LicensingOpenVPN.net WebsiteCloudConnexa - Region Kansas City, Missouri, USACyber Shield Traffic FilteringOpenVPN Access Server AWS Tiered LicensingOpenVPN Support PortalCloudConnexa - Region Los Angeles, California, USAAccess VisibilityCloudConnexa - Region Miami, Florida, USAAudit LogCloudConnexa - Region Newark, New Jersey, USALog StreamingCloudConnexa - Region Portland, Oregon, USADNS LogCloudConnexa SSOCloudConnexa - Region San Jose, California, USACloudConnexa APICloudConnexa - Region Montreal, CanadaCloudConnexa - Region Toronto, CanadaCloudConnexa - Region Vancouver, CanadaCloudConnexa - Region Brussels, BelgiumCloudConnexa - Region Heisinki, FinlandCloudConnexa - Region Paris, FranceCloudConnexa - Region Frankfurt, GermanyCloudConnexa - Region Dublin, IrelandCloudConnexa - Region Milan, ItalyCloudConnexa - Region Amsterdam, NetherlandsCloudConnexa - Region Warsaw, PolandCloudConnexa - Region Madrid, SpainCloudConnexa - Region Stockholm, SwedenCloudConnexa - Region Zurich, SwitzerlandCloudConnexa - Region London, United KingdomCloudConnexa - Region Johannesburg, South AfricaCloudConnexa - Region Mumbai, IndiaCloudConnexa - Region Tel Aviv, IsraelCloudConnexa - Region Tokyo, JapanCloudConnexa - Region Singapore , SingaporeCloudConnexa - Region Sydney, AustraliaCloudConnexa - Region São Paulo, Brazil
Timeline · 3 updates
  1. investigating Oct 03, 2025, 01:17 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 03, 2025, 04:24 AM UTC

    We're starting to see recoveries and continuing to monitor.

  3. resolved Oct 03, 2025, 08:03 AM UTC

    Services is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor October 2, 2025

Investigating problems reported on Brussels and London CloudConnexa Region

Detected by Pingoru
Oct 02, 2025, 11:11 AM UTC
Resolved
Oct 09, 2025, 03:36 PM UTC
Duration
7d 4h
Affected: CloudConnexa - Region Brussels, BelgiumCloudConnexa - Region London, United Kingdom
Timeline · 4 updates
  1. investigating Oct 02, 2025, 11:11 AM UTC

    We are investigating reports about issues in Brussels and London CloudConnexa Region

  2. investigating Oct 02, 2025, 11:59 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 02, 2025, 06:08 PM UTC

    The Brussels, Belgium, region is now operating normally. The issue in one of our data centers in the London region has already been identified, and work is underway to fix it.

  4. resolved Oct 09, 2025, 03:36 PM UTC

    Brussels and London CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Major September 24, 2025

Investigating problems reported on CloudConnexa Portal

Detected by Pingoru
Sep 24, 2025, 09:49 AM UTC
Resolved
Sep 24, 2025, 02:21 PM UTC
Duration
4h 32m
Affected: StatusUser ManagementNetwork ManagementHost ManagementAccess Groups ManagementCyber Shield Domain FilteringCyber Shield Traffic FilteringAccess VisibilityAudit LogLog StreamingDNS LogCloudConnexa SSOCloudConnexa API
Timeline · 4 updates
  1. investigating Sep 24, 2025, 09:49 AM UTC

    We are investigating reports about issues in CloudConnexa Portal.

  2. monitoring Sep 24, 2025, 10:28 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. monitoring Sep 24, 2025, 12:47 PM UTC

    Following the implementation of the fix, we observed that services began stabilizing about an hour ago. We are continuing to closely monitor on our end to ensure everything remains stable. If you are still seeing issues, you need to logout and log back in and then try again.

  4. resolved Sep 24, 2025, 02:21 PM UTC

    CloudConnexa Portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor September 10, 2025

Investigating problems reported on CloudConnexa London Region IPsec

Detected by Pingoru
Sep 10, 2025, 12:08 PM UTC
Resolved
Sep 11, 2025, 07:38 AM UTC
Duration
19h 30m
Affected: CloudConnexa - Region London, United Kingdom
Timeline · 2 updates
  1. investigating Sep 10, 2025, 12:08 PM UTC

    We are investigating reports about issues in the London Region IPsec.

  2. resolved Sep 11, 2025, 07:38 AM UTC

    The CloudConnexa London Region for IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor August 20, 2025

Investigating problems reported on Columbus CloudConnexa Region

Detected by Pingoru
Aug 20, 2025, 10:57 AM UTC
Resolved
Aug 20, 2025, 12:19 PM UTC
Duration
1h 21m
Affected: CloudConnexa - Region Columbus, Ohio, USA
Timeline · 2 updates
  1. investigating Aug 20, 2025, 10:57 AM UTC

    We are investigating reports about issues connecting via Columbus CloudConnexa region.

  2. resolved Aug 20, 2025, 12:19 PM UTC

    Columbus CloudConnexa region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Notice July 12, 2025

Investigating problems reported on CloudConnexa Regions.

Detected by Pingoru
Jul 12, 2025, 01:06 PM UTC
Resolved
Jul 17, 2025, 05:52 PM UTC
Duration
5d 4h
Affected: CloudConnexa - Region Ashburn, Virginia, USACloudConnexa - Region Atlanta, Georgia, USACloudConnexa - Region Boston, Massachusetts, USACloudConnexa - Region Chicago, Illinois, USACloudConnexa - Region Columbus, Ohio, USACloudConnexa - Region Dallas, Texas, USACloudConnexa - Region Kansas City, Missouri, USACloudConnexa - Region Los Angeles, California, USACloudConnexa - Region Miami, Florida, USACloudConnexa - Region Newark, New Jersey, USACloudConnexa - Region Portland, Oregon, USACloudConnexa - Region San Jose, California, USACloudConnexa - Region Montreal, CanadaCloudConnexa - Region Toronto, CanadaCloudConnexa - Region Vancouver, CanadaCloudConnexa - Region Brussels, BelgiumCloudConnexa - Region Heisinki, FinlandCloudConnexa - Region Paris, FranceCloudConnexa - Region Frankfurt, GermanyCloudConnexa - Region Dublin, IrelandCloudConnexa - Region Milan, ItalyCloudConnexa - Region Amsterdam, NetherlandsCloudConnexa - Region Warsaw, PolandCloudConnexa - Region Madrid, SpainCloudConnexa - Region Stockholm, SwedenCloudConnexa - Region Zurich, SwitzerlandCloudConnexa - Region London, United KingdomCloudConnexa - Region Johannesburg, South AfricaCloudConnexa - Region Mumbai, IndiaCloudConnexa - Region Tel Aviv, IsraelCloudConnexa - Region Tokyo, JapanCloudConnexa - Region Singapore , SingaporeCloudConnexa - Region Sydney, AustraliaCloudConnexa - Region São Paulo, Brazil
Timeline · 4 updates
  1. investigating Jul 12, 2025, 01:06 PM UTC

    We are investigating reports about issues in CloudConnexa Regions.

  2. identified Jul 15, 2025, 04:00 PM UTC

    After a thorough investigation, we have identified the root cause of the problem affecting the CloudConnexa regions. We are working to deploy a solution as soon as possible.

  3. monitoring Jul 17, 2025, 02:31 PM UTC

    A fix to the problem was deployed and results are being monitored.

  4. resolved Jul 17, 2025, 05:52 PM UTC

    The CloudConnexa Regions are no longer presenting issues. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor June 9, 2025

Investigating problems reported on IPsec

Detected by Pingoru
Jun 09, 2025, 01:01 PM UTC
Resolved
Jul 02, 2025, 06:11 PM UTC
Duration
23d 5h
Affected: Network Management
Timeline · 3 updates
  1. investigating Jun 09, 2025, 01:01 PM UTC

    We are investigating reports about issues in IPsec with CloudConnexa

  2. identified Jun 10, 2025, 10:12 PM UTC

    We have identified a problem in our load balancing between IPsec connectors when a Connector is disconnected. While we work on a permanent fix, the problem can be mitigated by removing the unused/disconnected connector.

  3. resolved Jul 02, 2025, 06:11 PM UTC

    IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor May 12, 2025

Investigating problems reported when connecting to CloudConnexa Brussels Region

Detected by Pingoru
May 12, 2025, 10:24 AM UTC
Resolved
May 13, 2025, 12:57 PM UTC
Duration
1d 2h
Affected: CloudConnexa - Region Brussels, Belgium
Timeline · 3 updates
  1. investigating May 12, 2025, 10:24 AM UTC

    We are investigating reports about issues when connecting to CloudConnexa Brussels Region

  2. monitoring May 13, 2025, 11:55 AM UTC

    A fix to the problem was deployed and results are being monitored.

  3. resolved May 13, 2025, 12:57 PM UTC

    Brussels CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Minor April 26, 2025

Investigating performance issue reported on CloudConnexa.

Detected by Pingoru
Apr 26, 2025, 11:48 AM UTC
Resolved
Apr 26, 2025, 02:22 PM UTC
Duration
2h 33m
Affected: CloudConnexa SSO
Timeline · 5 updates
  1. investigating Apr 26, 2025, 11:48 AM UTC

    Some users may experience slower than normal load times.

  2. investigating Apr 26, 2025, 12:04 PM UTC

    Some users from Eastern Europe may experience slower-than-normal load times due to an issue on the backbone provider’s side.

  3. investigating Apr 26, 2025, 12:50 PM UTC

    Load times improved for Eastern Europe users, investigation continues

  4. investigating Apr 26, 2025, 12:51 PM UTC

    Load times improved for Eastern Europe users, investigation continues

  5. resolved Apr 26, 2025, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 31, 2025

Investigating problems over CloudConnexa regions

Detected by Pingoru
Mar 31, 2025, 11:14 PM UTC
Resolved
Apr 01, 2025, 12:11 AM UTC
Duration
57m
Affected: CloudConnexa - Region Ashburn, Virginia, USACloudConnexa - Region Atlanta, Georgia, USACloudConnexa - Region Boston, Massachusetts, USACloudConnexa - Region Chicago, Illinois, USACloudConnexa - Region Columbus, Ohio, USACloudConnexa - Region Dallas, Texas, USACloudConnexa - Region Kansas City, Missouri, USACloudConnexa - Region Los Angeles, California, USACloudConnexa - Region Miami, Florida, USACloudConnexa - Region Newark, New Jersey, USACloudConnexa - Region Portland, Oregon, USACloudConnexa - Region San Jose, California, USACloudConnexa - Region Montreal, CanadaCloudConnexa - Region Toronto, CanadaCloudConnexa - Region Vancouver, CanadaCloudConnexa - Region Brussels, BelgiumCloudConnexa - Region Heisinki, FinlandCloudConnexa - Region Paris, FranceCloudConnexa - Region Frankfurt, GermanyCloudConnexa - Region Dublin, IrelandCloudConnexa - Region Milan, ItalyCloudConnexa - Region Amsterdam, NetherlandsCloudConnexa - Region Warsaw, PolandCloudConnexa - Region Madrid, SpainCloudConnexa - Region Stockholm, SwedenCloudConnexa - Region Zurich, SwitzerlandCloudConnexa - Region London, United KingdomCloudConnexa - Region Johannesburg, South AfricaCloudConnexa - Region Mumbai, IndiaCloudConnexa - Region Tel Aviv, IsraelCloudConnexa - Region Tokyo, JapanCloudConnexa - Region Singapore , SingaporeCloudConnexa - Region Sydney, AustraliaCloudConnexa - Region São Paulo, Brazil
Timeline · 3 updates
  1. identified Mar 31, 2025, 11:14 PM UTC

    The issue has been identified, and we are working on deploying a fix. CloudConnexa sessions may experience a reconnection.

  2. monitoring Mar 31, 2025, 11:50 PM UTC

    A fix to the problem was deployed, and results are being monitored.

  3. resolved Apr 01, 2025, 12:11 AM UTC

    The CloudConnexa region servers are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →

Major March 30, 2025

Investigating problems reported on Atlanta, Georgia, USA Region

Detected by Pingoru
Mar 30, 2025, 01:16 PM UTC
Resolved
Mar 30, 2025, 02:43 PM UTC
Duration
1h 27m
Affected: CloudConnexa - Region Atlanta, Georgia, USA
Timeline · 4 updates
  1. investigating Mar 30, 2025, 01:16 PM UTC

    We are investigating reports about issues connecting in Atlanta, Georgia, CloudConnexa Region.

  2. investigating Mar 30, 2025, 02:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 30, 2025, 02:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 30, 2025, 02:43 PM UTC

    Atlanta, Georgia, USA CloudConnexa Region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Read the full incident report →