OpenVPN had 42 outages in the last 2 years totaling 198h 35m of downtime — averaging 1.7 incidents per month.
There were 42 OpenVPN outages since June 19, 2024 totaling 198h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating reports about issues when connecting to CloudConnexa Sydney Region
Sydney CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We've identified an issue where user information and events are not displaying properly in the Admin Portal for some accounts. We have determined the root cause and are actively working on a fix to resolve the issue.
Problems with CloudConnexa User information and Events is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
The status pane on the CloudConnexa UI is experiencing some delays in updates. We are aware of this and are working to resolve it as soon as possible.
The CloudConnexa Status pane is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues for users that unable to login to CloudConnexa portal. As workaround, please clear cache and cookies of user browser or use a different browser.
A fix to the problem was deployed and results are being monitored.
The CloudConnexa login is back up and running. If you continue to experience any issues, please contact Support. We appreciate your patience.
We are investigating reports about issues in Miami CloudConnexa Region
A fix to the problem was deployed and results are being monitored.
Miami CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about slowness in Madrid CloudConnexa Region
Internal tests show good results while using the Madrid CloudConnexa Region. We are closely monitoring the results.
Madrid CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues on Sydney Region when connecting via IPv6.
A fix to the problem was deployed and results are being monitored.
CloudConnexa Sydney Region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues on receiving LDAP authentication issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues for users that unable to login to CloudConnexa portal
Incident reported for problem that unable to connect is now resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports of issues with some IPSec connectors. If your CloudConnexa tenant has an unexpected offline IPSec connector after the maintenance window that took place today, please restart the connection either on the CloudConnexa side (using the suspend/resume button) or on the IPSec device side (if the connection is initiated by the IPSec device). You can reach OpenVPN support, if extra help is needed on that.
After further investigation, we found no actual problem with the IPSec connectors, and there was no impact on customers connected to CloudConnexa.
We are investigating reports about issues regarding domains being blocked by Cyber Shield Domain Filtering.
Cyber Shield Domain Filtering is now resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports on connectivity issues while using the Ashburn (VA) CloudConnexa region.
A temporary fix to the problem was deployed, and results are being monitored.
The Ashburn (VA) CloudConnexa region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues in CloudConnexa SSO login.
The CloudConnexa SSO is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues connecting in Singapore and Frankfurt CloudConnexa Region.
CloudConnexa's Singapore and Frankfurt regions are now back up and running. If you continue to experience any issues, please reach out to Support. Thank you for your patience
We are investigating reports about issues in the Tel Aviv Region of CloudConnexa.
Problem in connecting to Tel Aviv Region is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues when connecting to CloudConnexa.
Problem in connecting to CloudConnexa is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
We are investigating reports about issues in Singapore and London Region of CloudConnexa
Our internal team identified the problem with our upstream provider and rerouted traffic away from the issue. We are currently monitoring the situation on our side.
Problem in connecting to Singapore and London Region is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.