OpenVPN Outage History
OpenVPN is up right nowPingoru has recorded 50 incidents for OpenVPN: 18 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 44 of 720 (6%) |
| May 2026 | 2 | 10 of 744 (1%) |
| June 2026 | 1 | 24 of 720 (3%) |
| July 2026 | 3 | 54 of 744 (7%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 520 (0%) |
Incidents, newest first
Minor July 21, 2026 Investigating problems reported when reconnecting to CloudConnexa 2h 32m User Management, Network Management, Host Management
Started Jul 21, 2026, 03:17 PM UTC· resolved Jul 21, 2026, 05:49 PM UTC
- investigating Jul 21, 2026, 03:17 PM UTC
We are investigating reports about issues when reconnecting to CloudConnexa
- resolved Jul 21, 2026, 05:49 PM UTC
This incident has been resolved.
Minor July 20, 2026 Investigating problems reported on Milan CloudConnexa Region 1d 3h CloudConnexa - Region Milan, Italy
Started Jul 20, 2026, 11:59 AM UTC· resolved Jul 21, 2026, 03:02 PM UTC
- investigating Jul 20, 2026, 11:59 AM UTC
We are investigating reports about issues in Milan CloudConnexa Region.
- monitoring Jul 21, 2026, 08:03 AM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Jul 21, 2026, 03:02 PM UTC
The CloudConnexa Region Milan is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor July 8, 2026 Investigating problems reported on Atlanta, GA CloudConnexa Region 1d CloudConnexa - Region Atlanta, Georgia, USA
Started Jul 08, 2026, 09:31 PM UTC· resolved Jul 09, 2026, 09:32 PM UTC
- investigating Jul 08, 2026, 09:31 PM UTC
We are investigating reports about issues in the Atlanta, GA CloudConnexa Region.
- resolved Jul 09, 2026, 09:32 PM UTC
This incident has been resolved.
Minor June 4, 2026 Investigating problems reported on Finland CloudConnexa Region 23h 56m CloudConnexa - Region Heisinki, Finland
Started Jun 04, 2026, 03:42 PM UTC· resolved Jun 05, 2026, 03:38 PM UTC
- investigating Jun 04, 2026, 03:42 PM UTC
We are investigating reports about issues in the Helsinki, Finland CloudConnexa Region.
- identified Jun 04, 2026, 07:45 PM UTC
This issue has been identified as an upstream provider issue. We are actively working with our providers to restore normal service.
- monitoring Jun 05, 2026, 07:46 AM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Jun 05, 2026, 03:38 PM UTC
The CloudConnexa Region Finland is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor May 19, 2026 Investigating problems reported on the Johannesburg CloudConnexa Region 3h 16m CloudConnexa - Region Johannesburg, South Africa
Started May 19, 2026, 10:00 AM UTC· resolved May 19, 2026, 01:17 PM UTC
- investigating May 19, 2026, 10:00 AM UTC
We are investigating reports about issues in the CloudConnexa Region, Johannesburg.
- monitoring May 19, 2026, 11:54 AM UTC
A fix to the problem was deployed and results are being monitored.
- resolved May 19, 2026, 01:17 PM UTC
The CloudConnexa Region, Johannesburg, is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor April 19, 2026 False Status Display in CloudConnexa Portal 59m Status
Started Apr 19, 2026, 03:43 AM UTC· resolved Apr 19, 2026, 04:42 AM UTC
- investigating Apr 19, 2026, 05:28 AM UTC
We are investigating alerts related to errors in the service that controls visualization of connection statuses for CloudConnexa.
- identified Apr 19, 2026, 05:30 AM UTC
The issue has been identified and isolated to the CloudConnexa Status page and email notifications about connector statuses. This does not impact user or connector connectivity. All "Connector Status was changed" emails were false positives.
- monitoring Apr 19, 2026, 05:31 AM UTC
A fix has been deployed to address the issue affecting the CloudConnexa Status page and email notifications about connector statuses. We are monitoring the situation to ensure service stability and confirm full resolution.
- resolved Apr 19, 2026, 05:33 AM UTC
The issue affecting the CloudConnexa Status page and email notifications about connector statuses has been resolved. If you continue to experience any issues, please contact Support. Thank you for your patience.
Minor April 15, 2026 Investigating problems reported on CloudConnexa Sydney Region 14h 57m CloudConnexa - Region Sydney, Australia
Started Apr 15, 2026, 05:32 PM UTC· resolved Apr 16, 2026, 08:30 AM UTC
- investigating Apr 15, 2026, 05:32 PM UTC
We are investigating reports about issues in the Sydney, Australia CloudConnexa region.
- resolved Apr 16, 2026, 08:30 AM UTC
The CloudConnexa Region Sydney is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor April 1, 2026 Investigating problems reported on CloudConnexa Amsterdam Region IPsec 1d 4h CloudConnexa - Region Amsterdam, Netherlands
Started Apr 01, 2026, 09:09 AM UTC· resolved Apr 02, 2026, 01:20 PM UTC
- investigating Apr 01, 2026, 09:09 AM UTC
We are investigating reports about issues in the Amsterdam Region IPsec.
- monitoring Apr 01, 2026, 07:45 PM UTC
A solution to the problem has been implemented, and we are currently monitoring the results.
- resolved Apr 02, 2026, 01:20 PM UTC
The CloudConnexa Amsterdam Region for IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor March 21, 2026 Investigating problems reported on slowness within the tunnel 1d Cyber Shield Traffic Filtering, CloudConnexa - Region Frankfurt, Germany, CloudConnexa - Region Zurich, Switzerland, CloudConnexa - Region London, United Kingdom and 1 more
Started Mar 21, 2026, 01:16 PM UTC· resolved Mar 22, 2026, 01:54 PM UTC
- investigating Mar 22, 2026, 11:52 AM UTC
We are investigating reports about slowness within the tunnel
- identified Mar 22, 2026, 12:12 PM UTC
We identified that the issue is related to CloudConnexa Cyber Shield Traffic Filtering. We have found a solution and are working to deploy it as soon as possible.
- monitoring Mar 22, 2026, 12:30 PM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Mar 22, 2026, 01:54 PM UTC
This issue, related to the problems reported on slowness within the tunnel, has now been resolved. If you continue to experience any issues, please reach out to Support. Thank you for your patience.
Minor December 19, 2025 Investigating problems reported on User Authentication 1h 56m CloudConnexa SSO
Started Dec 19, 2025, 10:28 AM UTC· resolved Dec 19, 2025, 12:25 PM UTC
- investigating Dec 19, 2025, 10:28 AM UTC
We are investigating reports about issues in User Authentication connecting through CloudConnexa.
- identified Dec 19, 2025, 11:08 AM UTC
The issue has been identified and is isolated to the Import Profile via URL functionality in OpenVPN Connect. This is impacting user authentication when connecting through CloudConnexa. Other connection methods are not affected. We are currently working on a resolution and will provide further updates as progress is made.
- monitoring Dec 19, 2025, 11:15 AM UTC
A solution has been deployed to address the issue affecting user authentication when connecting through CloudConnexa via the Import Profile via URL functionality in OpenVPN Connect. We are currently monitoring the situation to ensure service stability and confirm that the issue is fully resolved.
- resolved Dec 19, 2025, 12:25 PM UTC
This issue related to the Import Profile via URL functionality in OpenVPN Connect when connecting through CloudConnexa has now been resolved. If you continue to experience any issues, please reach out to Support. Thank you for your patience.
Minor December 12, 2025 Investigating problems reported on São Paulo CloudConnexa Region 3d 19h CloudConnexa - Region São Paulo, Brazil
Started Dec 12, 2025, 08:17 PM UTC· resolved Dec 16, 2025, 03:26 PM UTC
- investigating Dec 12, 2025, 08:17 PM UTC
We are investigating reports about issues in the São Paulo CloudConnexa Region.
- resolved Dec 16, 2025, 03:26 PM UTC
São Paulo CloudConnexa Region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor November 27, 2025 Investigating problems reported on CloudConnexa Importing Profile 11h 41m CloudConnexa SSO
Started Nov 27, 2025, 04:12 AM UTC· resolved Nov 27, 2025, 03:53 PM UTC
- investigating Nov 27, 2025, 04:12 AM UTC
We are investigating reports about issues of importing new User Profile.
- monitoring Nov 27, 2025, 05:41 AM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Nov 27, 2025, 03:53 PM UTC
CloudConnexa Importing Profile is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor November 26, 2025 OpenVPN portals, including SSO, are experiencing availability problems 1h 41m Access Server Billing Portal, Status, User Management, Network Management and 12 more
Started Nov 26, 2025, 09:58 PM UTC· resolved Nov 26, 2025, 11:39 PM UTC
- identified Nov 26, 2025, 09:58 PM UTC
Customers might encounter availability problems on portals like SSO (authentication), CloudConnexa UI, and Access Server Portal.
- resolved Nov 26, 2025, 11:39 PM UTC
The portals are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor November 25, 2025 Investigating problems reported on IPsec Connector (HA/Redundant Setup) 62d 20h Network Management
Started Nov 25, 2025, 03:13 PM UTC· resolved Jan 27, 2026, 12:08 PM UTC
- investigating Nov 25, 2025, 03:13 PM UTC
Investigating Reported Issues of IPsec Connectors (HA/Redundant Setup)
- investigating Dec 02, 2025, 10:11 PM UTC
Investigating: Potential Root Cause is identified, validating a permanent solution. Temporary solution: Suspend one of the IPsec Connectors to stabilize connectivity.
- monitoring Jan 26, 2026, 09:14 AM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Jan 27, 2026, 12:08 PM UTC
IPsec Connector (HA/Redundant Setup) case is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor November 21, 2025 Investigating problems reported on the Singapore CloudConnexa Region 4h 49m CloudConnexa - Region Singapore , Singapore
Started Nov 21, 2025, 12:04 PM UTC· resolved Nov 21, 2025, 04:53 PM UTC
- investigating Nov 21, 2025, 12:04 PM UTC
We are investigating reports about issues in the CloudConnexa Region, Singapore.
- resolved Nov 21, 2025, 04:53 PM UTC
The CloudConnexa Region, Singapore, is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor November 18, 2025 Investigating problems reported on accessing CloudConnexa Portal 5h 55m Access Server Billing Portal, Status, User Management, Network Management and 17 more
Started Nov 18, 2025, 12:06 PM UTC· resolved Nov 18, 2025, 06:01 PM UTC
- investigating Nov 18, 2025, 12:06 PM UTC
We are investigating reports about issues in accessing CloudConnexa Portal
- investigating Nov 18, 2025, 12:17 PM UTC
We are currently experiencing problems related to a CloudFlare global outage. We are investigating the problem.
- monitoring Nov 18, 2025, 02:51 PM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Nov 18, 2025, 06:01 PM UTC
The CloudConnexa portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Notice October 24, 2025 Investigating problems reported on the Toronto CloudConnexa Region 3d 5h CloudConnexa - Region Toronto, Canada
Started Oct 24, 2025, 02:06 PM UTC· resolved Oct 27, 2025, 08:02 PM UTC
- investigating Oct 24, 2025, 03:52 PM UTC
We are investigating reports about issues in CloudConnexa Region Toronto, Canada
- investigating Oct 24, 2025, 04:18 PM UTC
We are continuing to investigate this issue.
- resolved Oct 27, 2025, 08:02 PM UTC
The CloudConnexa Region, Toronto, Canada, is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor October 3, 2025 We are aware of international fiber issues that may be affecting some of our services. Our team is actively investigating, and we will provide further updates as soon as more information becomes available. 6h 45m CloudConnexa - Region Ashburn, Virginia, USA, Access Server Billing Portal, Status, CloudConnexa - Region Atlanta, Georgia, USA and 51 more
Started Oct 03, 2025, 01:17 AM UTC· resolved Oct 03, 2025, 08:03 AM UTC
- investigating Oct 03, 2025, 01:17 AM UTC
We are currently investigating this issue.
- monitoring Oct 03, 2025, 04:24 AM UTC
We're starting to see recoveries and continuing to monitor.
- resolved Oct 03, 2025, 08:03 AM UTC
Services is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor October 2, 2025 Investigating problems reported on Brussels and London CloudConnexa Region 7d 4h CloudConnexa - Region Brussels, Belgium, CloudConnexa - Region London, United Kingdom
Started Oct 02, 2025, 11:11 AM UTC· resolved Oct 09, 2025, 03:36 PM UTC
- investigating Oct 02, 2025, 11:11 AM UTC
We are investigating reports about issues in Brussels and London CloudConnexa Region
- investigating Oct 02, 2025, 11:59 AM UTC
We are continuing to investigate this issue.
- identified Oct 02, 2025, 06:08 PM UTC
The Brussels, Belgium, region is now operating normally. The issue in one of our data centers in the London region has already been identified, and work is underway to fix it.
- resolved Oct 09, 2025, 03:36 PM UTC
Brussels and London CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Major September 24, 2025 Investigating problems reported on CloudConnexa Portal 4h 32m Status, User Management, Network Management, Host Management and 9 more
Started Sep 24, 2025, 09:49 AM UTC· resolved Sep 24, 2025, 02:21 PM UTC
- investigating Sep 24, 2025, 09:49 AM UTC
We are investigating reports about issues in CloudConnexa Portal.
- monitoring Sep 24, 2025, 10:28 AM UTC
A fix has been implemented, and we are monitoring the results.
- monitoring Sep 24, 2025, 12:47 PM UTC
Following the implementation of the fix, we observed that services began stabilizing about an hour ago. We are continuing to closely monitor on our end to ensure everything remains stable. If you are still seeing issues, you need to logout and log back in and then try again.
- resolved Sep 24, 2025, 02:21 PM UTC
CloudConnexa Portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor September 10, 2025 Investigating problems reported on CloudConnexa London Region IPsec 19h 30m CloudConnexa - Region London, United Kingdom
Started Sep 10, 2025, 12:08 PM UTC· resolved Sep 11, 2025, 07:38 AM UTC
- investigating Sep 10, 2025, 12:08 PM UTC
We are investigating reports about issues in the London Region IPsec.
- resolved Sep 11, 2025, 07:38 AM UTC
The CloudConnexa London Region for IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor August 20, 2025 Investigating problems reported on Columbus CloudConnexa Region 1h 21m CloudConnexa - Region Columbus, Ohio, USA
Started Aug 20, 2025, 10:57 AM UTC· resolved Aug 20, 2025, 12:19 PM UTC
- investigating Aug 20, 2025, 10:57 AM UTC
We are investigating reports about issues connecting via Columbus CloudConnexa region.
- resolved Aug 20, 2025, 12:19 PM UTC
Columbus CloudConnexa region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Notice July 12, 2025 Investigating problems reported on CloudConnexa Regions. 5d 4h CloudConnexa - Region Ashburn, Virginia, USA, CloudConnexa - Region Atlanta, Georgia, USA, CloudConnexa - Region Boston, Massachusetts, USA, CloudConnexa - Region Chicago, Illinois, USA and 30 more
Started Jul 12, 2025, 01:06 PM UTC· resolved Jul 17, 2025, 05:52 PM UTC
- investigating Jul 12, 2025, 01:06 PM UTC
We are investigating reports about issues in CloudConnexa Regions.
- identified Jul 15, 2025, 04:00 PM UTC
After a thorough investigation, we have identified the root cause of the problem affecting the CloudConnexa regions. We are working to deploy a solution as soon as possible.
- monitoring Jul 17, 2025, 02:31 PM UTC
A fix to the problem was deployed and results are being monitored.
- resolved Jul 17, 2025, 05:52 PM UTC
The CloudConnexa Regions are no longer presenting issues. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor June 9, 2025 Investigating problems reported on IPsec 23d 5h Network Management
Started Jun 09, 2025, 01:01 PM UTC· resolved Jul 02, 2025, 06:11 PM UTC
- investigating Jun 09, 2025, 01:01 PM UTC
We are investigating reports about issues in IPsec with CloudConnexa
- identified Jun 10, 2025, 10:12 PM UTC
We have identified a problem in our load balancing between IPsec connectors when a Connector is disconnected. While we work on a permanent fix, the problem can be mitigated by removing the unused/disconnected connector.
- resolved Jul 02, 2025, 06:11 PM UTC
IPsec is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Minor May 12, 2025 Investigating problems reported when connecting to CloudConnexa Brussels Region 1d 2h CloudConnexa - Region Brussels, Belgium
Started May 12, 2025, 10:24 AM UTC· resolved May 13, 2025, 12:57 PM UTC
- investigating May 12, 2025, 10:24 AM UTC
We are investigating reports about issues when connecting to CloudConnexa Brussels Region
- monitoring May 13, 2025, 11:55 AM UTC
A fix to the problem was deployed and results are being monitored.
- resolved May 13, 2025, 12:57 PM UTC
Brussels CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.