Omni Analytics incident

Intermittent full page errors

Minor Resolved View vendor source →

Omni Analytics experienced a minor incident on August 1, 2025 affecting EastUsa and Ireland and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 02:16 PM UTC
Resolved
Aug 01, 2025, 03:28 PM UTC
Duration
1h 12m
Detected by Pingoru
Aug 01, 2025, 02:16 PM UTC

Affected components

EastUsaIrelandAustraliaCanada

Update timeline

  1. investigating Aug 01, 2025, 02:16 PM UTC

    We are investigating 502 errors detected in several host regions that have also been reported by some customers as appearing intermittently.

  2. monitoring Aug 01, 2025, 02:37 PM UTC

    We have identified the source of the issue and initiated roll backs to mitigate. Our monitoring is showing that we are still in the process of recovery but have seen the large majority of systems stabilize already. We are continuing to monitor.

  3. monitoring Aug 01, 2025, 02:51 PM UTC

    Our monitoring is no longer showing any errors after mitigation has fully rolled out. We are continuing to watch closely but are considering systems fully operational at this time.

  4. resolved Aug 01, 2025, 03:28 PM UTC

    No errors in our monitoring have been detected since the mitigation fully rolled out. We are now considering this incident resolved.