Omni Analytics experienced a major incident on May 7, 2026 affecting EastUsa and Ireland, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 01:44 AM UTC
We are currently investigating this issue.
- investigating May 07, 2026, 01:51 AM UTC
A mitigation has been put in place and systems are showing stable. Users reporting this issue have confirmed normal function is returned at this time. We are continuing to investigate.
- identified May 07, 2026, 02:19 AM UTC
We identified the source of the issue and are implementing a fix.
- monitoring May 07, 2026, 02:39 AM UTC
A fix has been implemented. We are continuing to monitor for any unexpected behavior.
- resolved May 07, 2026, 03:11 AM UTC
A scheduled update to an internal database table resulted in full page errors. A fix was put implemented to complete the update safely and the team is taking steps to ensure future updates do not cause errors.
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