Omni Analytics incident

Slowness detected in Omni Application

Minor Resolved View vendor source →

Omni Analytics experienced a minor incident on February 24, 2026 affecting EastUsa, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 04:31 PM UTC
Resolved
Feb 24, 2026, 09:22 PM UTC
Duration
4h 50m
Detected by Pingoru
Feb 24, 2026, 04:31 PM UTC

Affected components

EastUsa

Update timeline

  1. investigating Feb 24, 2026, 04:31 PM UTC

    We detected latency in our infrastructure and are in the process of mitigating. You may see full page errors as we adjust resources.

  2. investigating Feb 24, 2026, 05:09 PM UTC

    The system is currently behaving normally. Our team has identified possible causes of the slowness. We will continue to monitor and identify root cause fixes.

  3. monitoring Feb 24, 2026, 05:44 PM UTC

    All systems are normal. The team is continuing to monitor and is working to identify root cause fixes.

  4. monitoring Feb 24, 2026, 06:14 PM UTC

    The system continues to be stable. The team has identified the issue and is implementing a fix to prevent the issue from recurring.

  5. resolved Feb 24, 2026, 09:22 PM UTC

    This incident has been resolved. The team has made changes to prevent the issue from happening again, and our monitoring shows healthy operations for the last 4 hours.