Olo incident

Menu Export Delays

Minor

Resolved after 9 hours 17 minutes, affecting Menu Exports, on November 1, 2026.

monitoring Nov 01, 2026, 10:49 AM UTC

We are monitoring increased delays in exporting menus. Menu updates may not be immediately reflected in Rails and 3rd party partners.

Started: Nov 01, 2026, 08:13 AM UTC
Resolved: Nov 01, 2026, 05:30 PM UTC
Duration: 9h 17m
Detected by Pingoru: Nov 01, 2026, 08:13 AM UTC

Affected components

Menu Exports

Update timeline

investigating Nov 01, 2026, 08:13 AM UTC

We are investigating the issue.
monitoring Nov 01, 2026, 10:49 AM UTC

We are monitoring increased delays in exporting menus. Menu updates may not be immediately reflected in Rails and 3rd party partners.
resolved Nov 01, 2026, 05:30 PM UTC

The issue is now resolved.

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