Olo incident

Dispatch Service Disruption: DoorDash

Minor Resolved View vendor source →

Olo experienced a minor incident on September 27, 2026 affecting Dispatch Partners, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 12:48 AM UTC
Resolved
Sep 27, 2026, 03:36 AM UTC
Duration
2h 48m
Detected by Pingoru
Sep 27, 2026, 12:48 AM UTC

Affected components

Dispatch Partners

Update timeline

  1. investigating Sep 27, 2026, 12:48 AM UTC

    We are experiencing a service disruption with DoorDash that would cause problems with Dispatch. We will provide updates as they become available.

  2. identified Sep 27, 2026, 01:30 AM UTC

    DoorDash has acknowledged the disruption. We will provide updates as they become available.

  3. monitoring Sep 27, 2026, 03:19 AM UTC

    The DoorDash disruption has subsided, and we are monitoring the results.

  4. resolved Sep 27, 2026, 03:36 AM UTC

    This incident has been resolved.