Olo incident

Payment Gateway Issues: FreedomPay

Notice Resolved View vendor source →

Olo experienced a notice incident on October 17, 2026 affecting POS, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 03:56 AM UTC
Resolved
Oct 17, 2026, 04:46 AM UTC
Duration
49m
Detected by Pingoru
Oct 17, 2026, 03:56 AM UTC

Affected components

POS

Update timeline

  1. investigating Oct 17, 2026, 03:56 AM UTC

    We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.

  2. resolved Oct 17, 2026, 04:46 AM UTC

    This incident has been resolved.