Ongoing since 06:25 PM UTC, affecting Payment Processing Partners.
We are continuing to monitor for any further issues.
Affected components
Payment Processing Partners
Update timeline
- investigating Nov 01, 2026, 06:25 PM UTC
We're detecting elevated errors processing gift card balance checks and payments through Givex. Ordering may be affected at locations using Givex gift cards, and some guests may experience slow loading of payment options at checkout. Other payment methods are working normally.
- monitoring Nov 01, 2026, 06:45 PM UTC
We are seeing Givex transactions return to normal and continue to monitor the situation to confirm full recovery.
- monitoring Nov 01, 2026, 06:46 PM UTC
We are continuing to monitor for any further issues.
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