Ongoing since 08:18 PM UTC, affecting Payment Processing Partners.
Some guests may also experience slow loading of payment options at checkout.
Affected components
Payment Processing Partners
Update timeline
- investigating Oct 31, 2026, 08:18 PM UTC
We're detecting elevated errors processing payments through Givex. Ordering may be affected at locations using Givex as their payment provider.
- identified Oct 31, 2026, 08:20 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 31, 2026, 08:27 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 31, 2026, 08:28 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 31, 2026, 09:20 PM UTC
Some guests may also experience slow loading of payment options at checkout.
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