Resolved after 16 hours 25 minutes, affecting Payment Processing Partners, on September 16, 2026.
We're seeing Freedompay and ApplePay transactions return to normal and continue to monitor the situation.
Affected components
Payment Processing Partners
Update timeline
- investigating Sep 16, 2026, 09:27 PM UTC
We're detecting elevated errors processing payments through FreedomPay and ApplePay. Ordering may be affected at locations using FreedomPay as their payment gateway
- investigating Sep 17, 2026, 12:22 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 17, 2026, 01:32 PM UTC
We're seeing Freedompay and ApplePay transactions return to normal and continue to monitor the situation.
- resolved Sep 17, 2026, 01:53 PM UTC
This incident has been resolved.
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