Olo incident

Payment Gateway Issues: FreedomPay And ApplePay

Minor Ongoing View vendor source →

Olo is currently experiencing a minor incident affecting Ordering API and Payment Processing Partners, which began 13h ago. The vendor's full update timeline is below.

Started
Sep 16, 2026, 09:27 PM UTC
Resolved
Ongoing
Duration
● 13h 24m
Detected by Pingoru
Sep 16, 2026, 09:27 PM UTC

Affected components

Ordering APIPayment Processing Partners

Update timeline

  1. investigating Sep 16, 2026, 09:27 PM UTC

    We're detecting elevated errors processing payments through FreedomPay and ApplePay. Ordering may be affected at locations using FreedomPay as their payment gateway

  2. investigating Sep 17, 2026, 12:22 AM UTC

    We are continuing to investigate this issue.