Odysseyware incident

Multiple Products - Real-Time Reports are Behind

Minor Resolved View vendor source →
Started
Apr 01, 2026, 08:26 PM UTC
Resolved
Apr 01, 2026, 10:33 PM UTC
Duration
2h 6m
Detected by Pingoru
Apr 01, 2026, 08:26 PM UTC

Affected components

Imagine MyPath K-12Imagine Language & LiteracyImagine EspañolImagine Purpose K-5Imagine MathImagine+ Assessment

Update timeline

  1. investigating Apr 01, 2026, 08:26 PM UTC

    Our team is actively investigating an issue where real-time reports are not reflecting the most recent data. We apologize for the inconvenience and will provide an update soon.

  2. investigating Apr 01, 2026, 09:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 01, 2026, 10:18 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Apr 01, 2026, 10:33 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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