Odysseyware incident

Educators and Students may experience outdated rosters.

Minor Resolved View vendor source →
Started
Apr 08, 2026, 02:26 PM UTC
Resolved
Apr 09, 2026, 11:44 AM UTC
Duration
21h 18m
Detected by Pingoru
Apr 08, 2026, 02:26 PM UTC

Affected components

Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoStudySyncImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine Purpose 6-12Imagine+ Assessment

Update timeline

  1. identified Apr 08, 2026, 02:26 PM UTC

    Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Apr 08, 2026, 02:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 11:44 AM UTC

    This incident has been resolved.

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