Odysseyware incident
Imagine Edgenuity - Some Activities Present Error Message
Odysseyware experienced a major incident on March 31, 2026 affecting Imagine Edgenuity and Imagine Instructional Services and 1 more component, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2026, 05:24 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students may see an error message when completing some activities. We apologize for the inconvenience and will provide an update soon.
- identified Mar 31, 2026, 05:56 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- identified Mar 31, 2026, 06:00 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Mar 31, 2026, 07:58 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Mar 31, 2026, 11:39 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.