Odysseyware incident

Multiple Products - Some Questions, Activities Requiring Student Uploads are Not Working

Major Resolved View vendor source →

Odysseyware experienced a major incident on March 27, 2026 affecting Imagine Learning EL Education and Imagine EdgeEX and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 07:21 PM UTC
Resolved
Mar 27, 2026, 07:30 PM UTC
Duration
8m
Detected by Pingoru
Mar 27, 2026, 07:21 PM UTC

Affected components

Imagine Learning EL EducationImagine EdgeEXImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education

Update timeline

  1. investigating Mar 27, 2026, 07:21 PM UTC

    Our team is actively investigating an issue impacting users of EdgeEX and IL Classroom products. Some questions and activities that require a student to upload a submission are not working. We apologize for the inconvenience and will provide an update soon.

  2. resolved Mar 27, 2026, 07:30 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.