Odysseyware Outage History

Odysseyware is up right now

Odysseyware had 53 outages in the last 2 years totaling 53h 30m of downtime — averaging 2.2 incidents per month.

There were 53 Odysseyware outages since September 26, 2025 totaling 53h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.odysseyware.com

Minor October 7, 2025

Traverse - Some Courses Do Not Present for Teachers

Detected by Pingoru
Oct 07, 2025, 05:16 PM UTC
Resolved
Oct 07, 2025, 06:59 PM UTC
Duration
1h 42m
Affected: Traverse
Timeline · 4 updates
  1. investigating Oct 07, 2025, 05:16 PM UTC

    Our team is actively investigating an issue impacting users of Traverse. Some courses are not presenting for Teachers. We apologize for the inconvenience and will provide an update soon.

  2. identified Oct 07, 2025, 05:17 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Oct 07, 2025, 05:58 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Oct 07, 2025, 06:59 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Major October 2, 2025

Imagine Odysseyware - Student Progress Presents as 0% for Some Students

Detected by Pingoru
Oct 02, 2025, 10:44 PM UTC
Resolved
Oct 04, 2025, 02:26 AM UTC
Duration
1d 3h
Affected: Imagine Odysseyware
Timeline · 5 updates
  1. investigating Oct 02, 2025, 10:44 PM UTC

    We're currently investigating an issue in Imagine Odysseyware where student progress shows as 0% for teachers for some students We apologize for the inconvenience and will share updates as soon as possible.

  2. identified Oct 02, 2025, 11:07 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. identified Oct 03, 2025, 04:29 PM UTC

    Our team is actively working on a fix for this issue. While progress is being made, some users may experience slowness. We appreciate your patience.

  4. monitoring Oct 03, 2025, 09:41 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  5. resolved Oct 04, 2025, 02:26 AM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Major September 26, 2025

Imagine EdgeEX and Imagine Edgenuity - Student Responses Not Saving on Some Assessments

Detected by Pingoru
Sep 26, 2025, 08:17 PM UTC
Resolved
Sep 27, 2025, 08:22 PM UTC
Duration
1d
Affected: Imagine EdgenuityImagine Instructional ServicesGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 3 updates
  1. investigating Sep 26, 2025, 08:17 PM UTC

    We have received reports that student responses are not saving on Imagine EdgeEX assessments and Imagine Edgenuity CTE assessments. We are investigating and working with our third party vendor. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Sep 26, 2025, 09:35 PM UTC

    Our team has implemented a solution and is actively monitoring the system to ensure no further issues occur. If any of your students were affected by this situation, please issue a new retake so they can start the assessment over. Thank you for your patience and understanding.

  3. resolved Sep 27, 2025, 08:22 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →