Odysseyware incident

Twig Science - Intermittent issues with accessing class data.

Minor Resolved View vendor source →

Odysseyware experienced a minor incident on April 9, 2026 affecting Twig Science, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 02:36 PM UTC
Resolved
Apr 09, 2026, 04:01 PM UTC
Duration
1h 24m
Detected by Pingoru
Apr 09, 2026, 02:36 PM UTC

Affected components

Twig Science

Update timeline

  1. investigating Apr 09, 2026, 02:36 PM UTC

    Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

  2. identified Apr 09, 2026, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 04:01 PM UTC

    This incident has been resolved.