Odysseyware incident

Instructional Services and Academies - Cannot Log In

Critical Resolved View vendor source →

Odysseyware experienced a critical incident on March 19, 2026 affecting Imagine Instructional Services and Brightspire Virtual Schools and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 09:51 PM UTC
Resolved
Mar 19, 2026, 10:05 PM UTC
Duration
14m
Detected by Pingoru
Mar 19, 2026, 09:51 PM UTC

Affected components

Imagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent

Update timeline

  1. investigating Mar 19, 2026, 09:51 PM UTC

    Our team is actively investigating an issue impacting users of Instructional Services and Academies. Users are not able to log in from the Imagine Learning Virtual Portal. We apologize for the inconvenience and will provide an update soon.

  2. resolved Mar 19, 2026, 10:05 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.