Observe.AI experienced a minor incident on October 27, 2025 affecting Instance Wide, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Instance Wide
Update timeline
- investigating Oct 27, 2025, 04:03 PM UTC
We are currently investigating an issue where you may experience latency when loading certain tabs on the Observe.AI dashboards. Our team is actively working to resolve these issues and restore full functionality.
- monitoring Oct 27, 2025, 04:39 PM UTC
A fix has been implemented and we are monitoring the service.
- resolved Oct 27, 2025, 06:11 PM UTC
The platform has remained stable after the fix was implemented. Thank you for your patience, and if you have any questions or experience any further issues, please contact Observe.AI Technical Support via the Help Center.