Observe.AI incident

Latency Issues on Observe.AI Dashboard

Resolved after 2 hours 8 minutes, affecting Instance Wide, on October 27, 2025.

resolved Oct 27, 2025, 06:11 PM UTC

The platform has remained stable after the fix was implemented. Thank you for your patience, and if you have any questions or experience any further issues, please contact Observe.AI Technical Support via the Help Center.

Started
Oct 27, 2025, 04:03 PM UTC
Resolved
Oct 27, 2025, 06:11 PM UTC
Duration
2h 8m
Detected by Pingoru
Oct 27, 2025, 04:03 PM UTC

Affected components

Instance Wide

Update timeline

  1. investigating Oct 27, 2025, 04:03 PM UTC

    We are currently investigating an issue where you may experience latency when loading certain tabs on the Observe.AI dashboards. Our team is actively working to resolve these issues and restore full functionality.

  2. monitoring Oct 27, 2025, 04:39 PM UTC

    A fix has been implemented and we are monitoring the service.

  3. resolved Oct 27, 2025, 06:11 PM UTC

    The platform has remained stable after the fix was implemented. Thank you for your patience, and if you have any questions or experience any further issues, please contact Observe.AI Technical Support via the Help Center.

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