Is Observe.AI down?
Last checked 7m agoNo incidents right now.
Observe.AI is operational right now. Last checked 7m ago; the most recent incident resolved 5d ago.
Real-time Observe.AI status, recent outages, and incident history: pulled directly from Observe.AI's official status page at status.observe.ai every 5 minutes. Pingoru tracks 30 Observe.AI services and has captured 4 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Observe.AI reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Calls Tab
Timeline · 3 updates
- identified · Oct 09, 2026, 02:11 PM UTC
Dear Customer, We are currently experiencing delays in Interactions processing. Our Engineering team has implemented mitigation measures and is actively working to clear the processing backlog. We expect the current backlog to be cleared within the next 3–4 hours, followed by reprocessing of affected interactions. We will continue to monitor the situation and provide updates as progress is made. We apologize for the inconvenience. Thanks, Observe.AI Team
- identified · Oct 09, 2026, 05:56 PM UTC
Dear Customer, The processing lag has been resolved, and the interactions are now expected to be processed within the usual timelines. We are currently working on processing the affected interactions. Further updates will be shared as we make progress.
- resolved · Oct 23, 2026, 05:34 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Calls TabCalls Tab
Timeline · 4 updates
- investigating · Sep 11, 2026, 03:00 PM UTC
We are investigating an issue where a subset of interactions may be failing to process and may be unavailable in the Conversation Intelligence platform. Our team is actively working to identify the root cause and will provide further updates as more information becomes available.
- investigating · Sep 11, 2026, 03:03 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 11, 2026, 04:45 PM UTC
A fix has been deployed, and error rates have returned to pre-event levels. We are continuing to closely monitor the situation. Reprocessing of interactions that failed during the affected period is currently in progress.
- resolved · Sep 11, 2026, 09:43 PM UTC
The issue has been addressed, and we are no longer seeing any failures. All failed interactions have been successfully reprocessed. Please reach out to us if you experience any further issues.
Latest: The issue has been addressed, and we are no longer seeing any failures. All failed interactions have been successfully reprocessed. Please reach out to us if you experience any fur…
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- Conversation IntelligenceAI AgentsCompanion Agent
Timeline · 4 updates
- investigating · Sep 03, 2026, 10:01 PM UTC
We are currently investigating an issue where Observe.AI dashboard pages may be experiencing slower loading times or errors. Our team is actively investigating this internally, and we will provide further updates as we learn more.
- investigating · Sep 03, 2026, 10:33 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 03, 2026, 11:32 PM UTC
The system is currently stable, and error rates are back to pre-event levels. We are continuing to actively monitor the system to confirm full recovery.
- resolved · Sep 04, 2026, 09:20 AM UTC
The issue is resolved and the system is operating normally at this time.
Latest: The issue is resolved and the system is operating normally at this time.
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- Calls TabReporting
Timeline · 4 updates
- investigating · Aug 21, 2026, 11:47 AM UTC
We are actively investigating a service disruption affecting call and interaction ingestion for Talkdesk integrations. Our engineering team is actively reviewing this and working with the TalkDesk team to identify the root cause..
- identified · Aug 21, 2026, 02:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 21, 2026, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 21, 2026, 05:47 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 30 components checked every 5 minutesThe longest incident in the last year, Delays in Interaction Processing on October 9, 2026, ran for 14 days. 5 maintenance windows announced in the same period.
Most affected components, last 12 months
- Calls Tab8
- Instance Wide5
- Reporting5
- Reporting4
- Calls Tab3
Latest incidents
- Delays in Interaction Processing
Dear Customer, We are currently experiencing delays in Interactions processing. Our Engineering team has implemented mitigation measures and is actively…
- Interaction Processing Failures
We are investigating an issue where a subset of interactions may be failing to process and may be unavailable in the Conversation Intelligence platform. Our…
- [Multiple Instances] Increased error rates on the Observe.AI dashboard
We are currently investigating an issue where Observe.AI dashboard pages may be experiencing slower loading times or errors. Our team is actively investigating…
- Delays in Interaction Processing ResolvedStarted Oct 09, 2026, 02:11 PM UTC · Resolved Oct 23, 2026, 05:34 PM UTC · 14d 3h
- Interaction Processing Failures ResolvedStarted Sep 11, 2026, 03:00 PM UTC · Resolved Sep 11, 2026, 09:43 PM UTC · 6h 42m
- Started Sep 03, 2026, 10:01 PM UTC · Resolved Sep 04, 2026, 09:20 AM UTC · 11h 18m
- Talkdesk Call Ingestion Failure ResolvedStarted Aug 21, 2026, 11:47 AM UTC · Resolved Aug 21, 2026, 05:47 PM UTC · 5h 59m