Is Observe.AI down?
Last checked 3m agoNo incidents right now.
Observe.AI is operational right now. Last checked 3m ago; the most recent incident resolved 1d ago.
Real-time Observe.AI status, recent outages, and incident history — pulled directly from Observe.AI's official status page at https://status.observe.ai every 5 minutes. Pingoru tracks 30 Observe.AI services and has captured 6 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Observe.AI reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Calls TabCalls Tab
Timeline · 4 updates
- investigating · Sep 11, 2026, 03:00 PM UTC
We are investigating an issue where a subset of interactions may be failing to process and may be unavailable in the Conversation Intelligence platform. Our team is actively working to identify the root cause and will provide further updates as more information becomes available.
- investigating · Sep 11, 2026, 03:03 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 11, 2026, 04:45 PM UTC
A fix has been deployed, and error rates have returned to pre-event levels. We are continuing to closely monitor the situation. Reprocessing of interactions that failed during the affected period is currently in progress.
- resolved · Sep 11, 2026, 09:43 PM UTC
The issue has been addressed, and we are no longer seeing any failures. All failed interactions have been successfully reprocessed. Please reach out to us if you experience any further issues.
Latest: The issue has been addressed, and we are no longer seeing any failures. All failed interactions have been successfully reprocessed. Please reach out to us if you experience any fur…
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- Conversation IntelligenceAI AgentsCompanion App
Timeline · 4 updates
- investigating · Sep 03, 2026, 10:01 PM UTC
We are currently investigating an issue where Observe.AI dashboard pages may be experiencing slower loading times or errors. Our team is actively investigating this internally, and we will provide further updates as we learn more.
- investigating · Sep 03, 2026, 10:33 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 03, 2026, 11:32 PM UTC
The system is currently stable, and error rates are back to pre-event levels. We are continuing to actively monitor the system to confirm full recovery.
- resolved · Sep 04, 2026, 09:20 AM UTC
The issue is resolved and the system is operating normally at this time.
Latest: The issue is resolved and the system is operating normally at this time.
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- Calls TabReporting
Timeline · 4 updates
- investigating · Aug 21, 2026, 11:47 AM UTC
We are actively investigating a service disruption affecting call and interaction ingestion for Talkdesk integrations. Our engineering team is actively reviewing this and working with the TalkDesk team to identify the root cause..
- identified · Aug 21, 2026, 02:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 21, 2026, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 21, 2026, 05:47 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Login Page
Timeline · 2 updates
- investigating · Jul 22, 2026, 02:15 PM UTC
We are currently receiving multiple reports from users unable to log into the Observe platform.The engineering team is actively investigating the authentication flow and reviewing system logs to identify the root cause.
- resolved · Jul 22, 2026, 05:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Calls Tab
Timeline · 4 updates
- investigating · Jun 24, 2026, 05:19 PM UTC
We are currently investigating increased latency affecting the Interactions tab for a subset of customers. Users may experience slower-than-normal load times when accessing interactions, applying filters, or navigating between interaction records. Our engineering team is actively investigating and working to mitigate the issue. We will share the next update as soon as we have additional information.
- identified · Jun 24, 2026, 06:01 PM UTC
We have identified the issue and a fix is being implemented. We will share the next update as soon as we have additional information.
- monitoring · Jun 24, 2026, 07:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 24, 2026, 08:24 PM UTC
The issue is now resolved. Please reach out to Observe.AI Support for any further questions.
Latest: The issue is now resolved. Please reach out to Observe.AI Support for any further questions.
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- Interaction Processing Failures ResolvedStarted Sep 11, 2026, 03:00 PM UTC · Resolved Sep 11, 2026, 09:43 PM UTC · 6h 42m
- Started Sep 03, 2026, 10:01 PM UTC · Resolved Sep 04, 2026, 09:20 AM UTC · 11h 18m
- Talkdesk Call Ingestion Failure ResolvedStarted Aug 21, 2026, 11:47 AM UTC · Resolved Aug 21, 2026, 05:47 PM UTC · 5h 59m
- Users Experiencing Login Errors ResolvedStarted Jul 22, 2026, 02:15 PM UTC · Resolved Jul 22, 2026, 05:37 PM UTC · 3h 22m
- Interactions Tab Latency ResolvedStarted Jun 24, 2026, 05:19 PM UTC · Resolved Jun 24, 2026, 08:24 PM UTC · 3h 5m