Observe.AI experienced a major incident on October 30, 2025 affecting Instance Wide, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Instance Wide
Update timeline
- investigating Oct 30, 2025, 04:31 PM UTC
We are currently investigating an issue where you may experience latency when loading certain tabs on the Observe.AI dashboards. Our team is actively working to resolve these issues and restore full functionality.
- investigating Oct 30, 2025, 04:32 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 30, 2025, 04:44 PM UTC
A fix has been implemented, and the service has returned to normal. We will continue to monitor the system closely.
- resolved Oct 30, 2025, 05:00 PM UTC
This incident has been resolved.