Resolved after 4 hours 29 minutes, affecting Calls Tab, on October 30, 2025.
A fix has been implemented and all the interactions should be available on the dashboard. We continue to monitor the situation and provide updates accordingly.
Affected components
Update timeline
- investigating Oct 30, 2025, 02:04 PM UTC
Hello all, We are currently investigating an issue where recent interactions are not being processed as expected. As a result, the latest interactions may not appear on the dashboard. Our team is actively troubleshooting the issue, and processing will resume once the underlying cause is resolved. We will continue to provide updates as we make progress.
- identified Oct 30, 2025, 02:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 30, 2025, 05:37 PM UTC
A fix has been implemented and all the interactions should be available on the dashboard. We continue to monitor the situation and provide updates accordingly.
- resolved Oct 30, 2025, 06:34 PM UTC
This incident has been resolved.
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