Observe.AI incident

[Standard Instance] Issues While Accessing Observe.AI Instance

Critical Resolved View vendor source →

Observe.AI experienced a critical incident on April 1, 2026 affecting Instance Wide, lasting 16h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 01:32 PM UTC
Resolved
Apr 02, 2026, 06:22 AM UTC
Duration
16h 49m
Detected by Pingoru
Apr 01, 2026, 01:32 PM UTC

Affected components

Instance Wide

Update timeline

  1. identified Apr 01, 2026, 01:32 PM UTC

    Dear Client, We are currently investigating an issue where the Observe.AI instance may be inaccessible. The issue has been identified, and our team is actively working to mitigate it. Further updates will be shared as soon as more information becomes available.

  2. monitoring Apr 01, 2026, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 06:22 AM UTC

    This incident has been resolved.