Observe.AI incident

Users Experiencing Login Errors

Resolved after 3 hours 22 minutes, affecting Login Page, on July 22, 2026.

investigating Jul 22, 2026, 02:15 PM UTC

We are currently receiving multiple reports from users unable to log into the Observe platform.The engineering team is actively investigating the authentication flow and reviewing system logs to identify the root cause.

Started
Jul 22, 2026, 02:15 PM UTC
Resolved
Jul 22, 2026, 05:37 PM UTC
Duration
3h 22m
Detected by Pingoru
Jul 22, 2026, 02:15 PM UTC

Affected components

Login Page

Update timeline

  1. investigating Jul 22, 2026, 02:15 PM UTC

    We are currently receiving multiple reports from users unable to log into the Observe platform.The engineering team is actively investigating the authentication flow and reviewing system logs to identify the root cause.

  2. resolved Jul 22, 2026, 05:37 PM UTC

    This incident has been resolved.

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