Observe.AI incident

[Standard Instance] Dashboard Latency

Resolved after 3 hours 15 minutes, affecting Instance Wide, on May 27, 2026.

resolved May 27, 2026, 03:49 PM UTC

The issue causing latency across dashboard tabs has now been resolved following the implementation of a fix. We continued monitoring the platform and services are operating normally at this time. If the issue persists, please contact the Technical Support team for further assistance.

Started
May 27, 2026, 12:34 PM UTC
Resolved
May 27, 2026, 03:49 PM UTC
Duration
3h 15m
Detected by Pingoru
May 27, 2026, 12:34 PM UTC

Affected components

Instance Wide

Update timeline

  1. investigating May 27, 2026, 12:34 PM UTC

    We are currently investigating an issue causing increased latency across multiple dashboard tabs. The team is actively debugging the issue and working to identify the root cause.

  2. monitoring May 27, 2026, 01:05 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  3. resolved May 27, 2026, 03:49 PM UTC

    The issue causing latency across dashboard tabs has now been resolved following the implementation of a fix. We continued monitoring the platform and services are operating normally at this time. If the issue persists, please contact the Technical Support team for further assistance.

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