Observe.AI experienced a minor incident on May 27, 2026 affecting Instance Wide, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Instance Wide
Update timeline
- investigating May 27, 2026, 12:34 PM UTC
We are currently investigating an issue causing increased latency across multiple dashboard tabs. The team is actively debugging the issue and working to identify the root cause.
- monitoring May 27, 2026, 01:05 PM UTC
A fix has been implemented and we are currently monitoring the results.
- resolved May 27, 2026, 03:49 PM UTC
The issue causing latency across dashboard tabs has now been resolved following the implementation of a fix. We continued monitoring the platform and services are operating normally at this time. If the issue persists, please contact the Technical Support team for further assistance.