Observe.AI is currently experiencing a minor incident affecting Conversation Intelligence and Instance Wide, which began 9 min ago. The vendor's full update timeline is below.
Affected components
Conversation IntelligenceInstance Wide
Update timeline
- investigating May 21, 2026, 02:16 PM UTC
Dear Client, We are currently investigating an issue where the Observe.AI dashboard may not be loading or displaying data as expected. Our team is actively working to identify the root cause, and we will share another update as soon as more information becomes available.
- monitoring May 21, 2026, 02:23 PM UTC
A fix has been implemented and we are monitoring the results.