Observe.AI incident

Reporting Dashboard Unavailable

Observe.AI is currently experiencing a major incident affecting Reporting and Reporting, which began 3h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 01:42 PM UTC
Resolved
Ongoing
Duration
● 2h 45m
Detected by Pingoru
May 13, 2026, 01:42 PM UTC

Affected components

ReportingReporting

Update timeline

  1. investigating May 13, 2026, 01:42 PM UTC

    We are investigating reports of an issue where users are unable to view data on the reporting dashboard. Our engineering team is currently triaging the issue to identify the root cause across all production and restricted clusters. We apologize for the inconvenience and will provide an update as soon as more information is available.

  2. investigating May 13, 2026, 01:49 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 13, 2026, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 13, 2026, 03:49 PM UTC

    We are continuing to monitor for any further issues.