Resolved after 8 hours 30 minutes, affecting Calls Tab, on May 20, 2024.
Dear Client- The issue stands resolved. Please feel free to write to Observe.AI support via the help center https://help.observe.ai/hc/en-us in case of any other queries/concerns. Thanks and Regards Observe.AI Technical support team.
Affected components
Update timeline
- investigating May 20, 2024, 09:00 PM UTC
Hello all, A portion of our customer base may be unable to view information relating to interactions. We are actively investigating this issue and will be providing updates as findings are available.
- monitoring May 20, 2024, 09:25 PM UTC
This issue has been resolved and we will monitor the situation for a while before marking this as fully resolved.
- resolved May 21, 2024, 05:31 AM UTC
Dear Client- The issue stands resolved. Please feel free to write to Observe.AI support via the help center https://help.observe.ai/hc/en-us in case of any other queries/concerns. Thanks and Regards Observe.AI Technical support team.
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