Observe.AI incident
[Login Access] Issues logging in and retrieving data
Resolved after 1 day 2 hours, affecting Login Page and Calls Tab, on June 21, 2024.
Dear Client, The team has been monitoring closely and we have not seen any traces of recurrence of the issue. While we will continue to monitor at the backend, the incident is now marked as resolved. Please feel free to contact the support team for any further queries. Thanks and Regards Observe.AI Technical support team
Affected components
Update timeline
- investigating Jun 21, 2024, 09:54 PM UTC
Hello all, We are currently experiencing an issue with logging in, that also is affecting data retrieval on the platform. You may be unable to log in, or may be kicked out while navigating the platform. We are actively troubleshooting this issue and will provide updates as we move forward.
- monitoring Jun 21, 2024, 10:24 PM UTC
The issue has been resolved. Logging in and navigating the platform is now working as expected. We will monitor this for some time before resolving this incident.
- resolved Jun 23, 2024, 12:30 AM UTC
Dear Client, The team has been monitoring closely and we have not seen any traces of recurrence of the issue. While we will continue to monitor at the backend, the incident is now marked as resolved. Please feel free to contact the support team for any further queries. Thanks and Regards Observe.AI Technical support team
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